1 Understand why communication is important in adult social care settings 1.1 Identify different reasons why people communicate People communicate for various reasons‚ a few of these being : * To give and to receive information * To share opinions * To express their needs * To build relationships * To express feelings * To reassure others * To share feelings and emotions * To ask questions * To give encouragement * To learn and to educate 1.2 Explain how effective communication
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Business Administration Level 2 Hints and tips for Unit 3 Assessment Plagiarism – learners are reminded that plagiarism is not acceptable under any circumstances and that learners who persist on plagiarising work could be removed from the course. If you wish to use other information you have researched beyond the course materials: 1. Make sure it is additional to the Business Administration course material. 2. Make sure it supports/is relevant to your answer. 3. Quote the
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Unit 1 Use and Develop Systems that Promote Communication Learning Outcome 1. Be able to address the range of communication requirements in own role Assessment Criteria The learner can: 1.1 Review the range of groups and individuals whose communication needs must be addressed in own job role Communication is more than just what we say. It is how we say things and what we understand from what is said to us. Communication comes in different forms‚ including verbal‚ written word‚ lip reading
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1. 1.1 Explain the benefits of knowing the purpose of communication. The purpose of communication is for human beings to be able to understand each other in different ways and for several reasons. It can be any means‚ not just verbal and in order to achieve that I have to develop my communicative skills. That way I can use this skill to help me learn or explain something to someone or help others learn and let others explain things to me. We also communicate in a business environment to listen
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1.1 -Identify different types of equipment and their uses There are many different types of equipment I use within the office some of which are computers‚ telephones‚ printers ‚ scanners etc. I use so many different types of equipment as they do different things for example. • A printer is used to print out documents from my computer; it is very efficient in printing out as many copies suitable to me. • A telephone is used to call different clients; it also allows me to receive important
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Unit 2 – introduction to personal development in Health‚ Social care or Children’s and Young people’s settings. 1.1 Key Responsibilities: * To support individuals in their home and in the community. * To support service users to ensure that their physical‚ social‚ emotional and intellectual needs are met. * To support the personal development of each service user‚ ensuring that they are treated as an individual with their own unique support needs. * To ensure that the dignity and
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Pia George NVQ Health and Social Care Unit 2: Engage in Personal Development in Health and Social Care Settings 1.1 & 1.2 My job requires that I am personally responsible to uphold the statement of values in all areas of my work. I have to provide emotional and educational support and demonstrate a caring attitude towards others which is based on respect dignity and equality. I plan organise and implement activities within my service‚ following risk assessments. I‚ as with any member of
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QU ALIFICAT ION HAN D B O OK Level 2 NVQ Diploma in Trowel Occupations (Construction) (6570-02) May 2014 Version 2.0 Qualification at a glance Subject area Trowel Occupations (Construction) City & Guilds number 6570 Age group approved 16-18‚19+ Assessment Portfolio of evidence Support materials Centre handbook Candidate logbook Registration and certification Consult the Walled Garden/Online Catalogue for last dates Title and level Level 2 NVQ Diploma in Trowel Occupations (Construction)
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Give 3 examples of what you can do in your day to day work to support equality and inclusion and reduce discrimination I could support equality and inclusion in my day to day work by involving everyone in activities and and making them feel included. I could also have chats with the service users to make them feel comfortable and feel that someone cares and is there for them when they feel down and know that they can talk to me when ever they want. I could reduce discrimination by challenging it
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UNIT 232 MOVE AND POSITION INDIVIDUALS IN ACCORDANCE WITH THERE PLAN OF CARE OUTCOME 2 UNDERSTAND LEGISLATION AND AGREED WAYS OF WORKING WHEN MOVING AND POSITIONING INDIVIDUALS 2.1 Describe how legislation and agreed ways of working affect working practices related to moving and positioning individuals‚ Every time a care worker moves or supports the weight of a service user they are manually handling that person.Unsafe moving and handling techniques can result in injury to either the
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