What is operations management and how is different from operations research? Operations Management is the set of activities that creates value in the form of goods and services by transforming inputs into outputs. The operations management of any organization involves the design‚ operation‚ and improvement of the systems that create and deliver the primary products and services of the organization. From an organizational point of view‚ operations management might be defined as the management of the
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made they are tracking the release of critical operational information. This assumption can then be validated by articles released by the Federal Bureau of Investigation on concern for secondary attacks to first responders (Police One‚ 2004). The site lists several incidents where secondary attacks occurred‚ establishing a trend. As observed during the September 11‚ 2001 attacks with a second airplane being flown into the World Trade Centers‚ first responders were onsite assisting with the rescue
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Downstream Which of the following is not a key to supply chain management? (figure it out) -Independence (is not) Increased uncertainty and variability in a supply chain result in -Larger inventory stock up if the price goes up* Uncertainty is bad‚ worse than risk * One way to reduce the bullwhip effect is for supply chain members to -Share Computer to computer exchange of business documents in standard forming -EDI Information sharing amongst supply chain members will typically result
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Operational Management Part one 1. Building a New Classroom block The school board decide from past experience that the funds in the school coffers would be enough to cover the cost. Once that has been ascertained‚ the building site is identified. Architects design a plan for the new classroom block and send it to the county council for approval. Whwn approaval is received the school obtains a quoutation from the school approved contractor. Te contractor suggests a fix and supply contract
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customer relationship. Answer Selected Answer: CRM 2. Which type of system would you use to change a production schedule if a key supplier was late in delivering goods? Answer Selected Answer: TPS 3. ESSs are designed to serve the middle management of the organization. Answer Selected Answer: False 4. Supply chain management systems are more externally oriented than enterprise systems. Answer Selected Answer: True 5. ESSs are designed
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Level Operations Level Operations‚ small company located in Pennsylvania‚ manufacturers a variety of security devices and safes. Several different models of safes (S7-S8-S9-S1-S2) are available for purchase and due to increased demand the production facility has been enlarged to accommodate the additional production needs. Production manager Stephanie Cole must determine the best production quantity per cycle for each day of the week. She understands that partially completed safes are not permitted
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Introduction Chris Donn‚ Manager of Claims Processing at Flat Town Insurance (FTI)‚ was thinking about the upcoming Kaizen event to improve claims processing. Chris oversaw four departments in Claims Processing: Automotive Claims; Home Owners’ Claims; Business Claims; and Injury Claims. FTI’s new CEO‚ Pat Jones‚ had developed and championed a new Lean Initiative not long after taking over. After achieving substantial improvements from the application of lean principles to the sales & marketing and
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Inventory Management 1. Charlie’s Pizza orders all of its pepperoni‚ olives‚ anchovies‚ and mozzarella cheese to be shipped directly Italy. An American distributor stops by every four weeks to take orders. Because the orders are shipped directly from Italy‚ they take three weeks to arrive. Charlie’s Pizza uses an average of 150 pounds of pepperoni each week‚ with a standard deviation of 30 pounds. Charlie’s prides itself on offering only the best¬ quality ingredients and a high level of service
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Practice Problems: Chapter 2‚ Operations Strategy in a Global Environment Problem 1: Identify how changes in the external environment may affect the OM strategy for a company. For example‚ what impact are the following factors likely to have on OM strategy? a. The occurrence of a major storm or hurricane. b. Terrorist attacks of 9/11/01. c. The much discussed decrease in the quality of American primary and secondary school systems. d. Trade Legislation such as WTO and NAFTA
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11. Recall the song “The Twelve Days of Christmas”: On the first day of Christmas my true love gave to me a partridge in a pear tree. On the second day of Christmas my true love gave to me two turtle doves and a partridge in a pear tree. On the third day of Christmas my true love gave to me three French hens‚ two turtle doves‚ and a partridge in a pear tree. This pattern continues for 9 more days. After 12 days‚ a. which gifts did my true love give the most? (Yes‚ you
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