Number- M00470967 HRM 1004 MANAGING ORGANISATIONS MODULE LEADER- Dr Sara CALVO MODULE TUTOR- Dr PARISA DASHTIPOUR WHAT ARE THE LESSONS ON LEADERSHIP THAT ARAVIND HOSPITAL CASE BRINGS FORWARD FOR YOU? HOW DID ARAVIND BOOST ITS EFFICIENCY FROM TWO TO SEVEN TIMES (MCDONALDIZATION) ARAVIND EYE CARE HOSPITAL-McDONALDIZATION INTRODUCTION: In the present scenario achieving effective and efficient health care services is an acute issue that needs an immediate attention. In developing
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Stat: Concern over the quality of health care services in Bangladesh has led to loss of faith in low utilization of public health facilities‚ and increasing outflow of Bangladeshi patients to private hospitals. The public health sector is plagued by uneven demand and perceptions of poor quality. Countrywide‚ the underutilization of available facilities is of significant concern. For example‚ one study shows that the overall utilization rate for public health care services is as low as 30% (Ricardo
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Decision Case #13 Shouldice hospital offers an enriched and comfortable experience for patients accepted into the program for hernia operations. As soon as they arrive at the hospital they are interacted with very closely. Administrators and surgeons spend time with their patients prior to the operation to ensure that their needs are met and that their stay at Shouldice is a comfortable and successful one. After a normal hernia operation at a hospital or another institution‚ patients are
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Problem Summary The Riverview Children’s Hospital is eight months behind schedule with the implementation of a new computerized financial system. Management wants the system to be in place by the end-of-year audit [April]‚ which is only six weeks away. However‚ management estimates that there is only a fifty percent chance that the system will function correctly if its implementation is rushed. While this makes a case for delaying the implementation‚ it also pushes the schedule into another
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Toni Morrison’s A Mercy Toni Morrison’s A Mercy: Critical Approaches Edited by Shirley A. Stave and Justine Tally Toni Morrison’s A Mercy: Critical Approaches‚ Edited by Shirley A. Stave and Justine Tally This book first published 2011 Cambridge Scholars Publishing 12 Back Chapman Street‚ Newcastle upon Tyne‚ NE6 2XX‚ UK British Library Cataloguing in Publication Data A catalogue record for this book is available from the British Library Copyright © 2011 by Shirley A. Stave and
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For the exclusive use of N. VAIDYA‚ 2015. IMB 425 SUHRUTA KULKARNI‚ KRIPA MAKHIJA AND U DINESH KUMAR APOLLO HOSPITALS: DIFFERENTIATION THROUGH HOSPITALITY The ‘‘wow’’ factor in service relies on constant innovation and demands continuous and sensitive focus on all issues that may affect the patient’s stay in a hospital. Every touch point of the hospital needs to be ‘‘alive’’ and the client must be able to feel the warmth offered. The culture of service is imperative in today’s scenario‚ where the
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6/21/12 IBS Case Studies IBS Hyderabad Date: 21/06/2012 Time: 23:52:14 ITSY/041 IBS Center for Management Research License to use IBS Hyderabad for Sem I‚ class of 2014 Bumrungrad’s Hospital 2000 Information System This case was written by K. Prashanth‚ under the direction of Vivek Gupta‚ IBS Center for Management Research. It was compiled from published sources‚ and is intended to be used as a basis for class discussion rather than to illustrate either effective or ineffective
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2 Service 3 3 China Market Analysis 3 3.1 PEST Analysis 3 3.2 Target Market 4 3.3 Competitors in the Market 5 3.4 Barriers to Entry in the Market 7 4 USP of Doll’s Hospital 8 5 Marketing plan 8 5.1 Product 8 5.2 Place 9 5.3 Price 9 5.4 Promotion 10 5.5 People 10 5.6 Process 11 5.7 Physical Evidence 11 6 Conclusion 11 7 Recommendations 11 8 References 13 1 Executive Summary The feasibility of launching Doll’s Hospital is assessed thoroughly in this
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1. How successful is the Shouldice Hospital? Generate a P&L statement using available information from the case. Treat each of the two operations—hospital and the surgery—separately. Hospital: Revenues (4 days X $111/day x 6‚850 patients/year) 3‚041‚400 Cost 2‚800‚000 Profit: 241‚400 Clinic: Revenues ((($450 + 60 + 75) X 0.20) X 6‚850 patients/year)) 3‚596‚250 Cost 2‚000‚000 Profit 1‚596‚250 Total Profit 1‚837‚650 2. How
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Abstract This case study illustrates the crisis faced by the president of Lincoln Hospital‚ a for-profit hospital that had several hundred beds to fill. A number of issues are occurring at the hospital impacting the ability of the hospital to successfully perform the planned surgeries without incurring significant issues. These issues include high turnover‚ scheduling issues‚ service delays‚ and a divided staff. Worst of all‚ however‚ the doctors and nurses are at war. Specifically‚ Don‚ the new
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