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    Implementing a Customer

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    (6): 29-31. Payne‚ Christopher M. and David Ballantyne. 1991. Relationship Marketing. Oxford‚ UK: Butterworth-Heinemann. Peterson‚ Robert A. 1995. "Relationship Marketing and the Consumer." Journal of the Academy of Marketing Science 23 (4): 278-281. Piercy‚ Nigel F. 1997. Market-Led Strategic Change: Transforming the Process of Going to Marketing Pine‚ B. Joseph II‚ Don Peppers‚ and Marta Rogers. 1995. "Do You Want to Keep Your Customers Forever.7"Harvard Business Review 73 (2):

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    Texas Roadhouse

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    Bibliography: Cravens‚ David W. and Nigel F. Piercy. Strategic Marketing‚ Eighth Edition. Boston: McGraw-Hill‚ 2006. Beane‚ Bethany. Posting to Blackboard. 14 October 2007. Branding Website: www.buildingbrands.com Texas Roadhouse Website: www.texasroadhouse.com

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    Market to Win Simulation

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    References: Jobber‚ D (2010): Principles and Practice of Marketing. 6thedition. Berkshire McGraw Hill Hooley‚ G.‚ Saunders‚ J.‚ and Piercy‚ N. (2004): Marketing Strategy and Competitive Positioning. 3rd edition. FT Prentice Hall. Malcolm McDonald (1999): Marketing Plans 4th Edition. Butterworth Heinemann.

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    According to McDonald marketing planning is "a logical sequence of events leading to the setting of marketing objectives and a formulation of plans for achieving them." (McDonald 2002 p56) The complexity of marketing planning means that when organizations embark on it‚ they should expect to encounter a number of organizational‚ attitudinal‚ process and cognitive problems (McDonald 2002). This essay is an attempt to outline some of those problems‚ however it is beyond this essay to clarify all possible

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    BRUNEL UNIVERSITY SCHOOL OF ENGINEERING AND DESIGN INCREASING THE SKYRANGER’S AERODYNAMIC PERFORMANCE THROUGH SHAPE OPTIMISATION OF THE WING KENNEDY KAIRU MBUGUA 0803460 SUPERVISOR: RAY KIRBY ME3309 Overview of the Project The Skyranger along with other ultra-light home build plane are designed and constructed to be extremely cost effective due to the low price at which they are marketed. In this report the aerodynamic performance of the Skyranger’s wing is analysed and particular

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    Term’ Paper presented at Allied Social Sciences Association annual meeting‚ Atlanta‚ GA. Jan. 5‚ 2000. 13. Hosh S.J. and Benerji S. (1993) “When do private label succeed?”‚ Sloan management review‚ Vol.34‚ No.4 pp.57-67. 14. Hooley‚ Saunders and Piercy‚ ‘Marketing Strategy and Competitive Positioning’‚ 3rd Ed.‚ Prenhall‚ 2004 15 16. Lim‚ A.‚ Zhan‚ Q.‚ Rodrigues‚ B.‚ 2002. A heuristic for shelf-space decision support in the retail industry. SMU Conference Papers Series‚ August‚ Paper no. 6. 17

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    Restaurant Business Plan

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    society. Business Investment Spurs Economic Growth in Australia. (2006). [Online]. Cetron‚ M. (2006). Hospitality in the Age of Terror. [Online]. Available: http://www.hospitalitynet.org/file/152001642.pdf [accessed 2007‚ November 24]. Cravens‚D.‚ Piercy‚N.F. (2003). Strategic marketing.(7th ed). Australia: McGraw Hill. De Groots Media. (2007). Spanish Terrazas Restaurant. [Online]. Available: http://www.bestrestaurants.com.au/restaurants/NSW-Sydney-spanishterrazas.aspx [accessed 2007‚ December 1]

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    International Marketing Review‚ 7(4):11-24. 21. Johanson‚ J. and Wiedersheim-Paul‚ F.‚ 1975. 22. Johnston‚ W. J. and Czinkota‚ M. R.‚ 1985. Export attitudes of industrial manufacturers. Industrial Marketing Management‚ 14: 123–132. 23. Katsikeas‚ C. S. and Piercy‚ N. F.‚ 1993. Longterm export stimuli and firm characteristics in a Europaen LDC 24. Katsikeas‚ C. S. and Morgan‚ R. E.‚ 1994. Differences in perception of exporting problems based on firm size and export market experience 25. Kaynak‚ E. and Kothari

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    Renewable Energy in Malaysia

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    ORGANIZED BY UNIVERSITI TENAGA NASIONAL‚ BANGI‚ SELANGOR‚ MALAYSIA; 28-30 AUGUST 2006 Prospects for Ocean Energy in Malaysia Omar Yaakob‚ Tengku Mohd Ariff Bin Tengku Ab Rashid‚ Mohamad Afifi Abdul Mukti Department of Marine Technology Faculty of Mechanical Engineering Universiti Teknologi Malaysia 81310 UTM Skudai MALAYSIA Email: omar@fkm.utm.my Keywords: alternative‚ renewable energy Abstract European Union [4]‚ the United States [5]‚ [6] and Japan [7]. The energy can be extracted in

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    Internal Marketing Issues in Service Organizations in Malaysia Norbani Che Ha‚ Raida Abu Bakar & Syed Izzaddin Syed Jaafar* Internal marketing is an important concept where firms apply marketing tools to attract and retain the best employees‚ which will later affect business performance. The study has identified constructs (interfunctional coordination & intergration‚ customer orientation‚ marketinglike approach‚ job satisfaction‚ empowerment‚ employee motivation‚ quality of service‚ employee development

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