Philip Bayard "Phil" Crosby‚ (June 18‚ 1926–August 18‚ 2001) was a businessman and author who contributed to management theory and quality management practices. Crosby initiated the Zero Defects program at the Martin Company Orlando‚ Florida plant [1]. As the quality control manager of the Pershing missile program‚ Crosby was credited with a 25 percent reduction in the overall rejection rate and a 30 percent reduction in scrap costs. In 1979 after a career at ITT‚ Crosby started the management
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BUSINESS FINANCE FIN3000 Professor: Liuling Liu General Information 1 Office: Room 206 Phone: 4193720267 E-mail: liulinl@bgsu.edu Office Hours: 2:00 to 2:30 MW or by appointment For each class‚ please try to… Be here and on time Take notes in class 1 Required materials Text: Brigham & Houston‚ Fundamentals of Financial Management‚ Concise 7th Edition‚ Southwestern Publishing Company‚ 2012. Other Readings: Wall Street Journal‚ Economist‚ Bloomberg
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1 Principles of Marketing Marketing: Managing Profitable Customer Relationships Learning Objectives After studying this chapter‚ you should be able to: 1. Define marketing and outline the steps in the marketing process 2. Explain the importance of understanding customers and the marketplace‚ and identify the five core marketplace concepts 3. Identify the key elements of a customer-driven marketing strategy and discuss the marketing management orientations that guide marketing strategy
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following marketing concepts: • Markering Cycle • Marketing Concept • S.w.o.t analysis • P.E.S.T Analysis • Segmentation • Targeting • Positioning • Costs and Benefits Assessment Criteria 1.1: Explain the various elements of the marketing process Marketing puts customers at the centre of a firm ’s
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DB 1 When thinking about marketing I see it as the wants vs the needs‚ people will always need water but they never will need a fancy new car to keep themselves hydrated and of course alive. The “manipulation” in marketing determines what lies in the mindset of the customers‚ this is one of the seven p’s is the people‚ I believe that manipulation is 50/50 and it really depends on the person and what the company is targeting. The practice of manipulation in marketing is all around the target audiences
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Production management: Innovation and Research & Development: PHILIPS History of the company The company was founded in 1891 by Gerard Philips in Eindhoven‚ the Netherlands.Its first products were light bulbs ’and other electrotechnical equipment’. Its first factory remains as a museum. In 1914 it opened a research lab to improve its light bulbs and venture into new technologies. Thus‚ its research and innovation journey began. In the 1920s‚ the company started to manufacture other
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Post Quiz #6 1. The two types of shopping products are: * -heterogeneous and homogeneous * -unsought and convenience * -generic and family * -consumer and business * -exclusive and intensive 2. Lands’ End clothing catalogue retailer offers a satisfaction guarantee on all merchandise it sells. In other words‚ Lands’ End gives its customers a(n) _____ warranty. * -implied * -descriptive * -full
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to the article of Philip Morris entering the electronic cigarettes market. Methods analyzing this article include‚ Porter’s five forces‚ products from marketing mix‚ branding‚ and finally product life cycle. Threats of new entrants and competition between rivalries of porters five will be done on what the article has described as its competition within industry. Products from marketing mix and Product life cycle will also be used as an internal analysis. Introduction Philip Morris‚ a tobacco company
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------------------------------------------------- Session 4: Learning Questions Gabriella van der Veen 375665 19-11-2012 1. Which factors account for differences in strategies and structures of Philips and Matsushita? What are their distinctive competencies and incompetencies? 2. What are the key organizational challenges that each company is facing at the end of the case? What recommendations would you give to the respective CEOs? 1. The two companies‚ each from different regions of the world‚ have an extensive history
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Philips vs. Matsushita Case Greg Tensa 1. How did Philips become the leading consumer electronics company in the world post war era? What distinctive competencies did they build? What incompetancies did they build? Prior to World War II‚ Philips had created a culture of embracing technical innovation. On the production side‚ Philips was a leader in industrial research‚ and scrapped old plants in favor of new machines or factories whenever advances were made. On the product side‚ strong
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