the Champion certification level. However‚ Green Belt certification examinations are cumulative in that they cover the material required for both Champion and Green Belt certification.) QUESTION: Provide a non-technical definition for “Six Sigma” management. Answer: It is an organizational initiative designed to create breakthrough improvements in manufacturing‚ service and administrative processes. For example‚ Motorola established a goal to reduce defects 10-fold with a 50% reduction in cycle time
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Total Quality Management TQM or better known as Total Quality Management is a tactic that seeks to enhance quality and performance of your products or services to meet or exceed your customers’ expectations‚ while ensuring that your employees are up to speed with their training. In other words it’s a “Management approach that works horizontally across an organization‚ involving all departments‚ employees‚ and extending backward and forward to include both suppliers and clients/customers.” TQM notion
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element of strategic management? Answer | a. | formulating cross-functional decisions | | b. | implementing cross-functional decisions | | c. | evaluating cross-functional decisions | | d. | eliminating cross-functional decisions | Which statement about organization for project management is best? Answer | a. | The overall structure of the organization specifies how project team members should communicate with the project manager. | | b. | The internal project team structure specifies
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File: ch03‚ Chapter 3: The Project Manager Multiple Choice 1. Identify the attribute that is NOT normally associated with the job of functional manager. a) The functional manager is usually a generalist in the area being managed. b) The functional manager is responsible for deciding what resources will be devoted to accomplishing the task. c) The functional manager is administratively responsible for deciding how something will be done. d) The functional manager is responsible for
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Quality Management Principles in Travel Agency By: Ihsan Raharjo - 7085271 Definition of Customers: There are two kinds of customers that can be considered for a travel agency. The first is the public‚ in which this also has several types of customers that have different needs and expectation. The second is corporate customers‚ they have more specific needs which is related to the needs of their business and how the travel agency can support it. Definition of Products: Products that is offered
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A seminar report On CUSTOMER PERCEPTION TOWARDS VARIOUS PRODUCTS PROVIDED BY INSURANCE INDUSTRY WITH REFERENCE TO HDFC STANDARD LIFE INSURANCE AND ICICI PRUDENTIAL LIFE INSURANCE TO SUBMITTED IN PARTIAL FULFILLMENT TO THE IIS UNIVERSITY For the Degree of MBA-Human Resource Management (Department of HRM) Supervised by:- Submitted by Dr.Roopam Kothari kavita Agarwal (Assistant Professor)
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ch17-Project Management 1. Good project management is especially important with virtual teams. TRUE Virtual teams face challenges that make project management especially important. 2. One way that project management differs from management of more traditional activities is because of the limited lifetime of projects. TRUE Projects have lifetimes that are typically shorter than other business endeavors. 3. Once a project is approved and underway‚ project managers are only responsible for
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Total …… Quality…… Management…… Presentation slides by Dr Anjan Ghosh ….. ……VP-TQM Exide SXC-Logistics & Supply Chain Management March -April 2013 External Developments in last 40 years that has changed the Business Environment • Customers have taken charge – buyers market ‚ diverse customer requirements • Competition intensified – no more monopolies ‚ level-playing fields • Shifts in industrial zones – products made & sold globally ‚ no specific place • Changes in customer & supplier
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AEREN FOUNDATION’S Maharashtra Govt. Reg. No.: F-11724 AN ISO 9001 : 2008 CERTIFIED INTERNATIONAL B-SCHOOL MARKS: 80 SUB: TOTAL QUALITY MANAGEMENT N.B.: 1) All questions carries equal marks. 1. Which of the gurus would be the father of quality control? Which had the greatest impact on management? Which is noted for robust design? 2. Write your personal philosophy or creed? 3. List and explain the six most important factors that influence consumer purchases? 4. What
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Principals of Management Assessment Correct Answers are in RED I Scored 64% ( 33/51 ) 1. A value chain is the sequence of activities that begins with raw materials. What result does a value chain end with? Choose 1 answer A. Outsourcing or insourcing B. Supply and demand C. Delivery of products or services D. Operations and logistics C 2. What happens when an effective value chain is created? Choose 1 answer A. Total quality management is not required
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