predictable flow‚ highest volume‚ and lowest variety. Example: water processing‚ petrochemical refineries Professional Services High contact processes‚ high customer contact and involvement‚ high level of customization‚ often people based. Example: Management consultants‚ doctors‚ lawyers Services Shops Mix of front and back-office services‚ differing levels of volume and variety. Example: Banks‚ hotels‚ schools‚ restaurants Mass Services High amount of throughput‚ limited customer contact‚ little
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ARTICLE CRITIQUE The influence of work-cells and facility layout on the manufacturing efficiency‚ Journal of Facilities Management. 1. Introduction This purpose of this paper is to critique the article ‘The influence of work-cells and facility layout on the manufacturing efficiency’ written by SeyedMahmoud Aghazadeh‚ Saeedreza Hafeznezami‚ Lotfollah Najjar and Ziaul Huq. This paper will first summaries the article. Secondly‚ it will briefly critique the article. Thirdly is the conclusion
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COST DEFINITIONS Fixed Cost – expenses that remain constant over a wide range of output volumes Variable Costs – expenses that vary proportionately with changes in output. Sunk Costs – expenses already incurred that have no salvage value Opportunity Costs – profits lost when one alternative is chosen over another that would have provided greater financial benefits. Avoidable Costs – expenses resulting from poor productivity incurred if an investment is not made. Out-of-Pocket Costs – actual
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Role of Operations Management Operations management is the design operations and improvement of systems that create and deliver a company’s products and services. In other words‚ “is the process of taking input such as raw material and component and turning it in to out put by adding values” (Shaikh‚ 2010). Any activity that relates to the management of the entire business process that produces goods and services falls into the operations category. Competition among today’s organizations has
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equipment during an hour is 500 units and its best operating level is at a rate of 400 units per hour‚ which of the following is the capacity utilization rate? → | 1.25 | 11. award: 0 out of 30 points Compared with a service operation‚ a manufacturing operation’s capacity is which of the following? → | Demand can be smoothed by inventory policies | ------------------------------------------------- Top of Form 13. award: 30 out of 30 points The capacity
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1 Introduction to Operations Management McGraw-Hill/Irwin Copyright © 2007 by The McGraw-Hill Companies‚ Inc. All rights reserved. Learning Objectives § § Define the term operations management Identify the three major functional areas of organizations and describe how they interrelate Compare and contrast service and manufacturing operations Describe the operations function and the nature of the operations manager’s job § § 1-2 Learning Objectives § Differentiate between
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should consider a centralized materials management system to study‚ calculate and make the decisions on what will be bought for each of the 4 dealerships instead of allowing each dealer to do this on their own. By buying their parts in a higher volume (one central order for all four dealerships) they can negotiate a better price. This would facilitate greater leveraging with suppliers for consistent quality-control. ❖ An EDI inventory management system that interconnects the main shop
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|Midterm Example Test v2 | | 1. A manufacturing firm is considering three alternatives for automation. They anticipate annual production volume to be 75‚000 units. The costs for each alternative are as shown: | |Alternative | | |1 |2 |3 | |Annual Fixed Costs |60‚000 |$180‚000 |$300‚000 | |Variable Cost/Unit |$0.65 |$0
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Multifactor productivity (total factor) = ductivity) qqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqOutputLabor+Material+Energy+Capital+Miscellaneous (1-2) CHAPTER 7: Value-added time = Operation time/total time (H-B) SUPPLEMENT 7: Utilization = Actual OutputDesign Capacity (S7-1) Efficiency = Actual OutputEffective Capacity (S7-2) Actual (Expected) output = (Effective Capacity)×(Efficiency) (S7-3) Break-even Analysis Notation:
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Abstract Managing operations in both manufacturing and service organizations have evolved tremendously over the years with the change in market requirements. The market has become global‚ thereby compelling enterprise operations to keep up. The application of information technology/information systems (IT/IS) and outsourcing in managing operations have significantly altered the landscape of operations management (OM) strategies‚ techniques‚ and technologies. Consciousness towards environmental and
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