attractive female dispatcher‚ with experience handling multi-line phone system. C. (From a Health and Fitness Club) Health and fitness club which caters to the over 40 baby boomers seeks applicants for various vacancies (trainers‚ office workers‚ receptionists). Must be 40 or over to apply and be in good physical shape. Choose one of the above scenarios and provide advice to the company with regard to the legality of its proposed Help Wanted ad. Give the legal basis for your answer. The team
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discriminating against Timmy because he is in a wheel chair. A Muslim couple go to a nursery and ask the receptionist they have any places she says yes and asks them to feel out the admissions form they hand the form back once they have done this and leave. The receptionist then reads through the form and sees that there child does not speak English and is in a wheel chair so the receptionist throws the admissions form in the bin this is indirect discrimination as she let the couple believe they
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fall‚ and you were assigned the responsibility for her orientation and for mentoring her. She is a quick learner and she is efficient and organized. She is also neat and well-groomed but she has an outrageous punk hairstyle and an eyebrow ring. A receptionist position will be opening up and Moira has asked your advice about applying for the position. What will you say? As a mentor‚ you are responsible for encouraging personal and professional growth in an employee by sharing the knowledge and
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Assessment Unit two: Principles of providing administrative services Section 1 – Understand how to make and receive telephone calls 1. Complete the table below with descriptions of at least two different features of a telephone system and how / when they would be used. Feature | How / when used | 1. Answer phone | This is used to leave a message if nobody is there to answer the phone. | 2. Transfer | This lets you pass the call on to another line. | 2. Prepare a brief report
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Section 1 – Understand how to make and receive telephone calls 1. Complete the table below with descriptions of at least two different features of a telephone system and how / when they would be used. Feature How / when used 1.Call back Enables people to automatically recall an engaged extension once it has become free. The callers do not need to keep dialling the same number over and over. 2.Conference call This makes it possible to speak to more than one person
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Grantham University Motivators of Fraud in Health Care: Paul L. Ewing G00019834 White-Collar Crime Mrs. Sandra J. Putnam December 25‚ 2012 What are the motivators of Health Care fraud? At first thought‚ I suspect it was for the love of money but then I felt like it has to be more to it than that. Why would people risk it all to defraud insurance companies and even the government? After a while‚ it’s clearly not about the money because the longer a company goes without being caught
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products that may be offered in their field of work. The member of the buying center who actually needs and uses the product is the user. The role of the user varies in the buying center but an example of a user would include a receptionist who uses the phone daily. The receptionist may tell the administrative assistant about difficulties with a phone she is using daily
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“Hello‚ how can I help you?” These are the words that greeted Ned as he slowly shuffled through the doors to the clinic. He replied with “I have an appointment with Dr. Smith.” The receptionist stated‚ “Right away; let me check you in and you can have a seat in the lobby while we let him know you are here.” Time seemed to creep by‚ as it often did in a doctor’s office. Ned turned to take a seat. He peered at the lobby‚ with its paintings on the walls and seats around tables. He chose the seat next
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It appears at times that the receptionists have become complacent and are just going through the motions of the job. This approach has costs the business client valuable time. Another example of problem identified by the GM is the lack of floor presence by Claire‚ the reception manager. She is mostly out of sight and dealing with administrative matters in her office rather than working on the floor with her team and guest. With a young team of receptionists‚ it is important that they are
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Excellent with customer support services Type 65+ wpm Team player Skilled at learning new concepts quickly while working well under pressure Proficient with Microsoft Office System EXPERIENCE: 9/2012-Present Thrive Housing Atlanta Georgia Receptionist Inbound/Outbound calls Collections of rental payments Use Office Equipment Handle and greet all clients Internet/MS Office daily 3/2010-9/2012Chrystal Care Clinic Indianapolis Indiana Intake Clerk Updates each patient’s information
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