UNIT 501 Review the range of groups and individuals whose communication needs must be addressed in own job role. There are a wide range of groups and individuals who I communicate with on a daily‚ weekly‚ and less frequent basis within my role as hospitality manager at ECC. These include other managers‚ support workers‚ clients‚ support workers‚ domestics‚ sales reps‚ visitors to the site and sales order staff. I communicate with all of these people in writing and verbally and also by listening
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CU2941 1.1- Review the range of groups and individuals whose communication needs must be addressed in own job role: It is an integral part of my role communicating with young people‚ parents/carers and various professionals within a residential setting. I always discuss subjects/issues with the young people judging on their level of understanding and their cultural background. I have to be mindful of their frame of mind at the time‚ when communicating with these service users. I have to ensure
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(SHC51) 1.1 review the range of groups and individuals whose communication needs must be addressed in own job role. Being able to communicate effectively builds trust‚ respect‚ enhances learning and accomplishes goals. Within my job role the level of communication I have to uphold has to be one of paramount importance. I have a role of great responsibility dealing with clients and their families or advocates‚ internal staff and external agencies. Therefore‚ my communication has to be clear
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Individual communication is one-on-one interaction with another. Individual communication allows for continuous feedback based on each person’s input. The communication that takes place between two individuals is very specific to each other’s responses. Since the flow of communication is continuous‚ individuals have a better understanding of each others thoughts and opinions and can respond directly back to each other. In contrast‚ group communication is contact between more than two people in
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As a manager‚ I am responsible for service user needs assessments annually‚ I also conduct service user reviews with the care staff‚ service user family and multi disciplinary team. This provides me with the opportunity to establish service user’s individual ability‚ needs and most importantly preferences in relation to communication needs and develop a plan of action to provide for appropriate support that meets the service user communication needs and methods‚ in most cases‚ the professional are
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Nonverbal communication is a broad term used to describe any method of transferring information without words. Common forms of nonverbal communication include body language and facial cues‚ fashion and personal grooming‚ hand gestures‚ and graphical signs and design. Non-verbal communication methods: Body language- communication via the movements and attitudes of the body Eye contact-contact that occurs when two people look directly at each other to mean sincerity in
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Address the range of communication requirements in own role Communication affects my work setting in many ways‚ between the service user‚ their families and friends‚ management‚ carers‚ senior carer and medical professionals. This may be done in person‚ body language‚ telephone calls‚ written correspondence. effective written and verbal communication and being able to use a variety of interpersonal techniques promotes strong working relationships and will promote good quality care for the service
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Group Communication Vs Individual Communication Since we have done so many posts on communication‚ one question that is always asked is what is the difference in communication dynamics in groups vs individuals. Individual communication requires the ability to collect and apply techniques and methods to convey meaning to others by practicing listening skills‚ vocalizing‚ evaluating‚ and appropriate feedback to the speaker. These are great skills to hone and develop if you are working in sales
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challenges to communication within own job role Effective Communication is significant and a fundamental relationship-building skill in the workplace for any employee especially for managers to perform the basic functions of management‚ i.e.‚ Planning‚ Organising‚ Leading and Controlling. If people don’t communicate well they limit their ability to connect on any meaningful level which can create conflict. Depending on the position in workplace‚ others will have expectations of how an individual should
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Support individuals with specific communication needs. Community and disability service workers work with a diverse range of clients who‚ because of their disability or personal‚ emotional and cultural situation‚ may require workers to develop and use specialist communication skills. You must be able to adapt your communication style to meet the needs of this client group in a fair‚ non-judgemental and effective manner. Areas of specific need you should consider when communicating with others
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