Hilton Hotels founded in 1919 by Conrad Hilton. Hilton bought his first hotel‚ the Mobley Hotel‚ in 1919 in Cisco‚ Texas. The first hotel to bear the Hilton name was the Dallas Hilton‚ a high-rise that opened in Dallas‚ Texas in 1925. In 1949‚ at the Caribe Hilton Hotel’s Beachcomber Bar in San Juan‚ Puerto Rico‚ Ramon "Monchito" Marrero created the Piña Colada. In 1954‚ Hilton hotels bought the Statler Hotel chain‚ making it the largest hospitality company in the world. Hilton Hotels Corporation
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project‚ Halina Mountain Resort. 2. VIEWPOINT Victor Herrera‚ the chairman of the board. 3. MAJOR POLICY STATEMENT Blue Heights Realty and Development Corporation was organized to own‚add‚ improve and manage any real estate acquired. The chairman‚ Mr. Victor Herrera‚ Sr. was from a respectable commodities trading firm in Makati. He was on semi-retirement so he wanted to leave something for his family and it is Halina Mountain Resort‚ a first-class mineral hot-spring resort project. The basic goals
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The History of RESORTS Roman Empire: Baths The origin of resorts can be traced back to the second century B.C. to the public baths of Rome. The first baths were small‚ modest and separated the genders. Eventually‚ the baths became larger‚ more elaborate and were opened to both men and women. These baths were large buildings built at the public’s expense. Some were even built by wealthy emperors who wanted to make a statement. Most baths were free but few had small entrance fees. Baths were much
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` CUSTOMER CARE AND CUSTOMER SATISFACTION IN HOTELS A CASE STUDY OF SHERATON HOTEL BY NATUHWERA CHRISTINE 07/U/13737/EXT SUPERVISOR: MR. TIBAINGANA ANTHONY A RESEARCH REPORT SUBMITTED TO MAKERERE UNIVERSITY IN PARTIAL FULFILLMENT OF THE REQUIREMENT OF THE AWARD OF A DEGREE OF BACHELOR OF COMMERCE JULY 2011 DECLARATION I‚ Natuhwera Christine hereby declare that customer care and customer satisfaction in hotels is entirely my own original work and has never been presented
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PART A CHAPTER 1 INDUSTRY PROFILE History of Hotel Industry: A hotel is an establishment that provides paid lodging‚ usually on a short-term basis. Hotels often provide a number additional guest services such as restaurant‚ a swimming pool or childcare. Some hotel has conference services and meeting rooms and encourages groups to hold conventions and meeting at their location. Revenues of hotel and restaurant (H&R) industry in India during the financial year 2000-2011 was INR 804.32 billion
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Green Mountain Resort Green mountain resorts issues were related to staffing and problems with turnover. The management had worked hard to get employees that would be willing to stay no matter that the location of the resort was not the best area of the state. The employees did not have the availability of promotions and advancement. Once they were trained they would move to the larger resorts leaving behind the staff that was not properly trained yet. This is the main problem with staff turnover
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number of resident in Kampar‚ if the number of respondent increase‚ the result will be more accurate. Moreover‚ this whole business plan and research is done by 3 people‚ there is the limit in work force and time. Apart from that‚ there is no lake resort had ever built in Kampar area. Therefore‚ we have no relevant example or sample to refer and compare. Another limitation of the research is the majority of respondent were the same races‚ which is Chinese. So‚ we will have no idea what is the response
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CASE LAWS In West Coast Resorts v. Allianz Insurance Company of Canada‚ an interesting question arose that whether the loss resulting from the sinking of a barge at her mooring in calm water was a mployed in marine unintentional ingress of sea water at a part of the barge and in a way where sea water was not expected to enter in the normal course of things. The water that entered did so because‚ as the consequence of worm infestation
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learnt that there is accommodation provided. They provide suites for members and the public guests. The prices of the suites are cheaper for the club members. In addition to the suites‚ I found out on the fieldtrip that there are plans to build a hotel in the coming few years. I feel that this is a good move as it attracts tourists who want to golf at a world class golf course and also have a nearby place to stay. In
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Silpakorn University International College 912 208 Practicum in Housekeeping and Front Office II ECO-FRIENDLY HOTELS RESEARCH Instructor: Aj. Wonrasak Sucher Submitted by: An Ngoc Van DO 90520165 I. Introduction to green hotels/ resorts: Green hotels or Eco hotels are environmentally friendly properties that take the initiative and implement very important practices and programs to reduce energy‚ water‚ and waste. That is participating in recycling programs‚ linen changing programs
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