Project Report submitted as a partial requirement for the award of Master of Business Administration (M.B.A) Degree to CUSTOMER PERCEPTION TOWARDS AFTER SALES SERVICE OF SAMSUNG With special Reference to Kanpur Directorate of Distance Education Madurai Kamaraj University‚ Madurai Under the Guidance of Scholar Prof. M.A. Naqvi Mukesh Mathur Director‚ College of Management Studies‚ (Enroll.No.12345789 ) Kanpur-208001
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What exactly was covered in the great Patent Trial of the Century between Apple and Samsung? I’ve had a surprisingly hard time figuring this out. However‚ after reading the verdict‚ the patents themselves‚ and a bunch of news summaries‚ it seems to me that there may be less than meets the eye here. As near as I can tell‚ the jury found Samsung guilty of violating the following Apple patents: Patent 381‚ which covers inertial scrolling (the faster you move your finger‚ the faster a list scrolls)
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Strength * Samsung enjoys the widest range of product portfolio which includes Mobile phone‚ Tablet‚ TV/Audio/Video‚ Camera‚ camcorder‚ Home appliance‚ pc‚ peripherals‚ printer‚ memory cards and other accessories * Samsung holds significant market share in most of the product categories * Samsung is NO.2 in terms of market share in mobiles‚ it captured Nokia’s market share by superior innovation in smart phones * Samsungs is the best in terms of design features and technology. It
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copypasted The Samsung was founded by Byung-Chull Lee in 1938. First it started up with selling fish‚ vegetables and fruit to china. However‚ it was a success and became a co-operation in 1951. Moreover‚ Samsung began to expand they are business in financial‚ media‚ chemicals and ship building throughout the 1970’s. As a result‚ from 1958 onwards Samsung was recognised in making Televisions‚ Mobile phones‚ Radio’s‚ Computer components and other electronic devices‚ but in 1997 Samsung were dragged in
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Case Study Analysis Samsung Galaxy S4 Introduction Samsung‚ a giant conglomerate and member of the Fortune Global 500 list‚ started off with humble beginnings. Founded in 1936 as a small trading company in the small town of Taegu‚ Korea it began by selling‚ “dried Korean fish‚ vegetables‚ and fruit to Manchuria and Beijing.” (Samsung.com). It quickly became one of the leading companies in Korea and the world by diversifying in many different industries ranging from heavy machinery‚ petrochemicals
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Samsung’s current Segmentation Strategy. · GEOGRAPHIC Samsung focuses on rural area as well. It has Samsung Guru Segment for rural areas as well as Galaxy segment for urban areas. Samsung is one of the largest manufacturers of mobile phones‚ so they say Samsung has something for everyone. · DEMOGRAPHIC Samsung has mobile phones for youth‚ age of 16-29‚ for businessmen etc. for middleclass youth it has Samsung Guru which is for govt. lower class workers also. Guru has many
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Samsung Samsung’s Background Samsung Electronics is a consumer electronics manufacturing company based out of South Korea. Samsung Electronics ranks among the world’s largest manufacturers of smartphones‚ tablets‚ and memory chips. They produce phones with a variety of operating systems (OS) including Microsoft’s Windows‚ in-house OS’ Bada and Tizen‚ and Google’s Android. Android’s success today as the mobile industry’s most popular smartphone platform is largely due to Samsung‚ accounting for
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SAMSUNG From its inception as a small export business in Taegu‚ Korea‚ Samsung has grown to become one of the world’s leading electronics companies‚ specializing in digital appliances and media‚ semiconductors‚ memory‚ and system integration. Today Samsung’s innovative and top quality products and processes are world recognized. Samsung is part of the fabric of our lives. As a global leader Samsung are at the forefront of change‚ anticipating today what its customers around the world will want tomorrow
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he Samsung Electronics Company has become the largest conglomerate in South Korea over the past decade. Net sales of the Samsung Group totaled $135 billion in 2004 and has 337 overseas operations in 58 countries. Electronic‚ finance‚ and trade and services are the three core sectors within the Samsung Group. Semiconductor products are classified into two different categories of chips‚ which are memory and logic. The net value of Samsung experienced rapid growth from 2000 to 2004‚ growing from $ 5
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promotion Samsung Products: Samsung have a list of products that are high in demand across more economically developed countries due to the fact that Samsung’s products are considered luxury items so they will cost a lot more‚ this is why there products are mainly sold in more economically developed countries because only people in economically developed countries can afford their products. Also Samsung’s products are considered very popular amongst the working class as the Samsung galaxy S3 over
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