Chapter I INTRODUCTION 1.1. Importance: Grameenphone is now the leading telecommunications service provider in the country with more than 21 million subscribers as of March 2009. Presently‚ there are about 35 million telephone users in the country‚ of which‚ a little over one million are fixed-phone users and the rest mobile phone subscribers. Starting its operations on March 26‚ 1997‚ the Independence Day of Bangladesh‚ Grameenphone has come a long way. It is a joint venture enterprise
Premium Mobile phone Customer service Customer
Customer satisfaction surveys are important tools for measuring the success or forecasting the future of a product or service. They often predict or explain sales trends‚ and can give clear information on what changes will improve the bottom line. Customer satisfaction is essential to the survival of any business. Its basic aim is to find out whether customers are satisfied? The best way to find out whether customers are satisfied is to ask them. When To Conduct A Customer Satisfaction Survey
Premium Marketing Customer service Customer
Session Objectives • To understand attitudes‚ their components and how they affect our behaviours • Compare and contrast the major job attitudes. • Define job satisfaction and show how it can be measured. • Summarize the main causes of job satisfaction. Attitudes are evaluative statements- either favourable or unfavourable- about objects‚ people or events. Jung’s definition of attitude is a "readiness of the psyche to act or react in a certain way" (Jung‚ [1921] Most attitudes are the result
Premium Emotion Psychology Job satisfaction
Improving Customer Satisfaction HCS325 Teams are more effective today in the health care field than ever. Effective teams are motivated‚ respected‚ progressive‚ achievement-oriented‚ and supportive (Lombardi & Schermerhorn‚ 2007). Teams in a health care field can make defining jobs simple‚ creating goals‚ having a plan for open communication‚ and accepting the difference in everyone through teams. When there are teams in the health care industry‚ it can make planning items for the healthcare
Premium Health care
Università Commerciale L. Bocconi Study Abroad Exchange Program 2012/2013 - UNDERGRADUATE SCHOOL Elenco Candidati Selezionati Africa 733 - Al Akhawayn University Progr 1 2 Matr. C.d.L. Punteggio 1518448 1524156 Cleam Cleam 30‚886 30‚613 lunedì 26 marzo 2012 Page 1 of 25 Università Commerciale L. Bocconi Study Abroad Exchange Program 2012/2013 - UNDERGRADUATE SCHOOL Elenco Candidati Selezionati America Latina 153 - Universidad Argentina de la Empresa
Premium Business school
University of Toronto‚ Department of Economics‚ ECO 204‚ 2013 - 2014 University of Toronto | Department of Economics | ECO 204 | 2013 - 2014| Ajaz Hussain INDIVIDUAL PROJECT 2 Due by 11 pm‚ Monday‚ December 23rd‚ 2013 through the “Project 2 Assignment Tab” on ECO 204 Blackboard Worth: 10% of final grade Please submit Project 2 in a single Excel file consisting of multiple worksheets. All worksheets must be properly labelled and formatted. PURPOSE: Develop your Excel and financial modeling
Premium Investment
factors to job satisfaction Joseph Green MT302-Organizational Behavior December 7‚ 2012 According to Robbins and Judge (2011)‚ job satisfaction is a positive feeling about a job resulting from an evaluation of its characteristics. The most important factors to job satisfaction in my work environment are: 1. Compensation/pay 2. Feeling safe in the work environment 3. Job security 4. Benefits 5. Relationship with co-workers 6. Career
Premium Employment Organizational studies and human resource management
Running head: TEACHER BURNOUT Teacher Burnout Daphnie Barriss‚ Ruth Polonio‚ Susan Tkatch California State University‚ San Bernardino Abstract Special education teachers in today’s workplace are experiencing stress and burnout more than ever. Teacher burnout is one of the major causes special education teachers leave the profession or find employment in other education fields. This article suggests that special education
Free Teacher Education Special education
Employee Job Satisfaction: A Study of Robi Introduction ob satisfaction is defined as "the extent to which people like (satisfaction) or dislike (dissatisfaction) their jobs. The Research Report is prepared for the course instructor of Graduate program‚ UITS. This report is prepared as a partial requirement of Research Methodology course. Following the standard procedure and instruction given by the course instructor does this formal report. Basically total satisfaction depends on various
Premium Customer service Employment Training
the educational system of Republic of Bulgaria and how it affects the university students. Education is seen as the driving force of a country’s economy‚ culture and advancement. How can we expect Bulgaria to be economically well when its educational system doesn’t work the way it is supposed to be. There are some main points that are essential for any system to work‚ and in Bulgaria these “points” seem to be missing. Students are not motivated to study‚ because they know that there are other ways
Premium Education University Student