Applying the Balanced Scorecard to Education DEMETRIUS KARATHANOS PATRICIA KARATHANOS Southeast Missouri State University Cape Girardeau‚ Missouri T he concept of the balanced scorecard (BSC) was first introduced by Robert S. Kaplan and David P. Norton (1992) in their now widely cited Harvard Business Review article‚ “The Balanced Scorecard—Measures that Drive Performance.” The widespread adoption and use of the BSC is well documented. For example‚ Kaplan and Norton (2001) reported that by
Premium Balanced scorecard Malcolm Baldrige National Quality Award
communication; power‚ politics and conflict; organization culture‚ structure and design; impact of technology; management of work stress; organizational change and development; and career management. Analysis of organizational behavior problems by self assessments‚ case studies and simulations. Course Objectives: The objectives of this course are to: 1. Introduce you to the important concepts‚ ideas and research findings in the field of organizational behavior. 2. Enrich your thinking
Premium Motivation Management Organizational studies and human resource management
1.0) Introduction: Human Resource Management (HRM) is a functional approach of an organization to recruit‚ manage and provide effective guidelines to employees to achieve its organizational objectives. It involves process of recruiting‚ retention‚ training and development‚ motivation‚ administration and compensation. HRM aims to increase organizational effectiveness and achieve its goal by optimum utilization of its human resources. Recruiting‚ retaining and developing its high quality talent are
Premium Human resource management Employment Recruitment
CONSUMER BEHAVIOUR | Mehreen NoorHira AminSadia Arooj Presented to: Sir Sikandar Aziz | INTRODUCTION As management team members of a marketing company‚ we are asked to introduce and market a product in Pakistan and use different persuasion and marketing techniques to convince the people about the effectiveness and usability of that specific product. In this context‚ we have selected a purely Pakistani
Premium Marketing
comfortable working conditions that are also classified as lower order needs. In contrast‚ motivator needs relate to the nature of work itself that consist of interesting work‚ levels of responsibility and autonomy. All of which fulfill growth and self-esteem needs that have also been recognized as intrinsic motivators (McShane‚ et al.‚ 2010). Herzberg argued that characteristics of the job itself motivate employees‚ whereas the hygiene factors prevent them from being dissatisfied. This is somehow
Premium Motivation
Self-Discipline in 10 days How To Go From Thinking To Doing by Theodore Bryant‚ MSW HUB Publishing Human Understanding and Behavior Publishing Seattle‚ Washington Dedicated... to all the people who have attended my self-discipline courses‚ seminars‚ and lectures. You provided me with the desire and motivation to write this book. You enabled me to create a self-discipline system that can work for anyone. But‚ more important‚ you taught me that life’s greatest pleasure lies
Premium Unconscious mind Psychology 2008 singles
Creating A Positive Work Environment WHITE PAPER On “Creating A Positive work Environment” Submitted by: (Group 5 ) Members: Akshita Wahi-13020841125 Himanshi Aggarwal-13020841135 Nidhi Vig-13020841145 Ravi Kumar Singh-13020841155 Shaifali Jain-13020841165 Vijay Shankar-13020841175 White Paper Assignment-1 Creating A Positive Work Environment Serial number 1. 2. 3. 4. 5. 6. 7. 8. Abstract Work Environment Contents Employer Expectation and Employee Needs Motivation Theory Of
Free Employment Maslow's hierarchy of needs Motivation
Journal of Financial Economics 35‚ 371–390 3. Brown‚ R.‚ Sarma N.‚ 2007‚ ”CEO overconfidence‚ CEO dominance and corporate acquisitions”‚ Journal of Economics and Business 4. Doukas‚ J. A.‚ Petmezas‚ D.‚ 2007‚ ”Acquisitions‚ Overconfident Managers and Self-attribution Bias”‚ European Financial Management‚ Vol 5. Elder Jr.‚ G. H.‚ Gimbel‚ C.‚ Ivie‚ R.‚ 1991‚ ”Turning Points in Life: The Case of Military Service and War”‚ PP 6. Gervais‚ Simon‚ Heaton‚ J.B.‚ and Odean T.‚ 2007‚ ”Overconfidence‚ investment
Premium Corporate governance Management Board of directors
Historical Development of Organization Behavior The field of organization has developed from the studies conducted by the behavioral students of organization. 1. The Classical Theorists Just before World War II‚ and aftermath of the Industrial Revolution‚ the shape and nature of management started changing. Large scale production‚ poor labour conditions‚ poor environment‚ gave birth to the thinking whether production can be increased by improving these conditions. It is from this perspective
Premium Management Great Depression Psychology
INTRODUCTION An organization is a system where a set of individuals who are operating in several subdivisions of the system and everyone is working for a one specific goal. Organization behaviour describes the actions and reactions of individual dyads‚ groups of employees who interact with each other in the course of their working day. This report was commissioned to analyze the structure and the culture of the two airlines and the comparison and contrasting the structure of the two organizations
Premium Sri Lanka Colombo