Course Details Course Name BTEC Higher National Diploma (HND) in Hospitality Management Unit number 6 Unit Name Rooms Division Operations Management (Unit 6) Credit Value 15 Lecturers K.Fallah Hand Out/Issue Date September/2013 Submission Deadline Introduction The aim of these assignments are to assess the outcome of students’ learning in terms of knowledge acquired‚ understanding developed and skills or abilities gained in relation to achieve the learning outcomes (LO) and assessment criteria
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The Indian Hospitality Industry Tourism Hospitality in India is based on the Sanskrit adage ‘Atithi Devo Bhava’ or ‘guest is god’. The concept was adapted by the Ministry of Tourism‚ Government of India which aims at creating awareness about rich variety of tourism in India. India is currently ranked 12th in the Asia Pacific region and 68th overall in the list of the world’s attractive destinations‚ according to the Travel and Tourism Competitiveness Report 2011 by the World Economic Forum (WEF)
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Study Guide Five main categories of players and Role of the players • (Media) Marketing‚ Advertising‚ Showing the destination to others‚ Reporting‚ Forming opinions among the visitors and locals‚ Educate visitors about destination • Local community residents Especially in developing countries: locals are actively involved in the provision of tourism and also its planning and management. It provides a voice for those directly affected by tourism; make use of local knowledge to ensure
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Speech outline 3 Purpose statement of this speech is to convince listeners to become Atlanta Falcon Fans by educating them on the history and achievements of this football franchise. Thesis statement of this speech ; the Atlanta falcons are the premiere football team in the NFL but have recently been shown little respect. Why should you respect the Atlanta falcons a legitimate superbowl contenders. Since 2008 the Atlanta falcons have a record of 43-21 and 26-6 record at home during the same
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Conclusion 7 5. References 8 Abstract With the expansion of hotel industry‚ the need of international employees has increased constantly. This situation creates a multi-cultural working environment for hospitality industry‚ and makes some challenges for hotel management. The purpose of this report is going to explore two challenges of cultural diversity in hotel workplace‚ and provide two strategies to deal with these difficulties. These challenges happen
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Chapter 1 Introduction Marketing for Hospitality and Tourism ©2006 Pearson Education‚ Inc. Upper Saddle River‚ NJ 07458 Marketing for Hospitality and Tourism‚ 4th edition Kotler‚ Bowen‚ and Makens “Marketing is so basic that it cannot be considered a separate function. It is the whole of business seen from the point of view of its final result‚ that is‚ from the customers point of view…Business success is not determined by the producer‚ but by the customer.” -Peter Drucker ©2006 Pearson Education
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ADAMSON UNIVERSITY COLLEGE OF BUSINESS ADIMINISTRATION ON-THE-JOB TRAINING JOURNAL AND REPORT at Manila Diamond Hotel In Partial Fulfillment of The requirements for Bachelor of Science in Hospitality Management Submitted to: Prof. Jennifer S. Doria Submitted by: Juan Dela Cruz February 29‚ 2011 TABLE OF CONTENTS Acknowledgement------------------------------------------------------------------------------------- Chapter I. The Adamson University University’s
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INTRODUCTION TO THE Hospitality Industry SEVENTH EDITION Clayton W. Barrows Professor Department of Hospitality Management University of New Hampshire Tom Powers Professor Emeritus School of Hospitality and Tourism Management University of Guelph John Wiley & Sons‚ Inc. This book is printed on acid-free paper. Copyright © 2009 by John Wiley & Sons‚ Inc. All rights reserved Published by John Wiley & Sons‚ Inc.‚ Hoboken‚ New Jersey. Published simultaneously in Canada. No part of
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arrival stages of guest cycle and front office management. It will discuss the activities that are partaken when a guest arrives to the front desk of a given hotel in the main body. Then‚ the conclusion is drawn at the final part. Background In hospitality industry‚ it is necessary for the service deliverer to give out his/her best services; this is because the clients have nothing to carry home at the end of the transaction (Ismail‚ 2002). The most important thing is the experience they get from
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Odyssey Essay Hospitality The greeks put a large emphasis on the importance of traditions. One important example of a tradition is to show hospitality and respect strangers as well as to hosts. If this tradition was broken‚ punishments were to be dealt out. Usually‚ the punishments were not specific. What happened after the God’s traditions were disobeyed‚ a series of bad events usually occurred. After the God’s traditions were followed‚ a series of positive events usually occurred
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