Correspondence concerning this article should be addressed to Julio A. Escalante de la Piedra. E-mail: Julio.escalante.p@gmail.com SECTION 1: CULTURAL DIFFERENCES The next table shows three major cultural differences between Starbuck`s home country (USA) VS the host country analyzed (China) and how these differences can represent a problem. (Li Qing‚ 1995) Chinese American Problem Conception of the Self Collectivist: Higher value placed on group cooperation and individual
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Supervisory Starbucks Case Study Questions: 1) Starbucks’ employees can be seen as a formal team as opposed to an informal team. Differentiate between ‘formal’ and ‘informal’ teams. 2) The employees of Starbucks retail shops clearly work together well as a team. List four characteristics of teams that have ‘gelled’ together. 3) “… the numbers of employees are usually from three to six.” a. Why is the size of team an important factor? b. What are the benefits to Starbucks of having
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Starbucks Corporation: A Business Analysis Introduction Starbucks has built its reputation to be considered as an innovative connoisseur of gourmet beverages. Starbucks strives to provide a genuine‚ artistry atmosphere to communities seeking to indulge in high quality gourmet products ranging from coffee‚ tea and pastries. Starbucks mission statement "seeks to inspire and nurture the human spirit-one person‚ one cup and one neighborhood at a time." (“Mission Statement | Starbucks Coffee Company”)
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Introduction: Starbucks Corporation‚ a global coffeehouse that reformed the coffee industry by introducing high-quality coffee under a pleasing and attractive environment. Coffee is the 5th most widely traded commodity in the world and it is believed that nearly 2.5 billion cups of coffee are consumed every day. Millions of people are directly and indirectly depends on the production‚ consumption and sales of coffee for their livelihood. The global market for coffee is characterized by volatile
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The Starbucks Corporation was founded by three entrepreneurs at the place called Seattle in 1971. Initially they were selling of whole bean coffee in one Seattle store and by the year 1982 the business had grown tremendously and has opened five stores selling the coffee beans‚ a roasting facility‚ and a wholesale business for local restaurants. When the Starbucks started its business it was only a small retail coffee shop as like the other coffee shops. The main vision of the Starbucks owners
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Background of Starbucks In 1970s‚ Starbucks opens first store in Seattle’s Pike Place Market. The name comes from Herman Melville’s Moby Dick‚ a classic American novel about the 19th century whaling industry. The seafaring name seems appropriate for a store that imports the world’s finest coffees to the cold‚ thirsty people of Seattle. In 1980s‚ Howard Schultz joins Starbucks as director of retail operations and marketing. Starbucks begins providing coffee to fine restaurants and espresso bars
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Starbucks: the postmodern brand It simulates an experience of ‘community’ that may be as addictive as the caffeine in a cup of latte. “Even better than the real thing ” -U2 “This new evolution of the logo … embraces and respects our heritage and at the same time‚ evolves us to a point where we will feel it’s more suitable for the future. The new interpretation of the logo … gives us the freedom and flexibility to think beyond
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Schultz also address the Baldrige criteria for creating sustainable organization. He touches on how he is committed to developing and enhancing workforce learning. He talks about how he closed all of the Starbucks for three hours in order to have training time with the employees in making Starbucks drinks. This was during business hours where he could have been making revenue for the company. Instead of staying open and taking in more money he choose to put his employees learning first in order to
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History of Starbucks The history of Starbucks began in Seattle‚ WA on March 30th 1971 where three associates‚ Jerry Baldwin‚ Zev Siegl and Gordon Bowker decided to start their own business. They were passionate about coffee and created a small coffee shop. The store initially just sold roasted coffee beans as well as tealeaves and spices rather than the drinks they have become so famous for. The small did well and they rapidly opened six more stores in Seattle‚ becoming the largest coffee roaster
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trends and stay ahead of his rivals (Luthans‚ 1998‚ p.422). Howard Schultz wasn’t the first person to be carried away by the aroma of a well-roasted coffee bean. But the Starbucks Coffee Co. leader was undoubtedly the first to turn that reverie into a billion dollar retail operation. "It took Schultz a year to convince the Starbucks owners to hire him. When they finally made him director of marketing and operations in 1982‚ he had another epiphany. This one occurred in Italy‚ when Schultz took note
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