Strategic Management Journal Strat. Mgmt. J.‚ 21: 1105–1121 (2000) DYNAMIC CAPABILITIES: WHAT ARE THEY? KATHLEEN M. EISENHARDT* and JEFFREY A. MARTIN Department of Management Science and Engineering‚ Stanford University‚ Stanford‚ California‚ U.S.A. This paper focuses on dynamic capabilities and‚ more generally‚ the resource-based view of the firm. We argue that dynamic capabilities are a set of specific and identifiable processes such as product development‚ strategic decision making‚ and
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Age……………………………….. Objective • This is sent to you as a part of my MBA project I am undertaking in this organization on the topic ‘competency mapping’ from Human Resource perspective. • From the organizational point of view this questionnaire is a part of development exercise to know the strength and the areas needing improvements (possible blind spots) Please rate each competency using the 5-point rating scale Strongly agree 5 agree 4 neutral 3 disagree 2 Strongly disagree 1
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What are capabilities? What must firms do to create capabilities? Capability is a capacity for a set of resources to integratively perform a stretch task. It represents the identity of the firm as perceived by both its employees and customers. It is the firm’s ability to perform better than competitors using a distinctive and difficult to replicate set of business attributes. The organization’s capability is comprised of three core assets – physical capital‚ including all tangible assets; technology
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Center for Advanced Human Resource Studies (CAHRS) CAHRS Working Paper Series Cornell University ILR School Year 2005 A Resource-Based View Of International Human Resources: Toward A Framework of Integrative and Creative Capabilities Shad S. Morris Cornell University Scott A. Snell Cornell University Patrick M. Wright Cornell University This paper is posted at DigitalCommons@ILR. http://digitalcommons.ilr.cornell.edu/cahrswp/284 CAHRS at Cornell University 187 Ives Hall Ithaca
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Competency Model for HR Professionals Business Partner Oriented Mission HR Expert Knows HR Principles Strategic Planner Customer Oriented Systems Innovator Applies Business Procedures Understands Team Behavior Manages Resources Change Agent Uses HR Tools Manages Change Consults Leader Analyzes Ethical Takes Risks Uses Coalition Skills Ethical Decisive Develops Staff Creates Trust NAPA Influences Others Advocate Values Diversity Resolves
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StarStarbucks mission is “…to establish Starbucks as the most recognized and respected brand in the world and become a national company with values and guiding principles that employees could be proud of…” However‚ this mission was threatened in 2008 when the company found itself in trouble with slow growth and profits. Determined to continue its mission‚ Starbucks reevaluated its resource-based model of returns and made some changes which resulted in increased revenue and above-average returns
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Introduction A company’s capability means the ability to innovate‚ or to respond to changing customer needs. Organizational capabilities are key intangible assets that make a significant difference when it comes to market value. Organizational capabilities are stable over time and more difficult to copy than other competitive advantages like product strategy or technology. A capabilities audit can show a company how measure up and how to build on intangible strengths to implement cultural interchange
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versions Customized versions Have included: “Adding value Through Performance Management” and “Commitment To excellence Through Performance Communication” CondUCTed AT siTe or yoUr By oUr FACiLiTATors yoUrs A Unique‚ Customizable‚ Competency-Based Course for Managers and Team Leaders Imagine if members of a professional athletic team received positive and negative feedback only once a year in a written performance appraisal. Would such a team make it to the playoffs — much less the
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Process capability studies determine whether a process is unstable‚ investigate any sources of instability‚ determine their causes‚ and take action to resolve such sources of instability. After all sources of instability have been resolved in a process‚ the natural behavior of the process is called its process capability. Process capability compares the output of a process (called “Voice of the Process”) with the customer’s specification limits for the outputs (called “Voice of the Customer”). A
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Strategic Analysis Of Starbucks Corporation Strategic Analysis Of Starbucks Corporation By: Nithin Geereddy (ID: 80842082) Strategic Analysis Of Starbucks Corporation 1) Introduction: Starbucks Corporation‚ an American company founded in 1971 in Seattle‚ WA‚ is a premier roaster‚ marketer and retailer of specialty coffee around world. Starbucks has about 182‚000 employees across 19‚767 company operated & licensed stores in 62 countries. Their product mix includes roasted and handcrafted
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