Ryan Schmidt MGT 451 Dr. Scroggins Tanglewood Case #6 Major KSAO Category Necessary for selection (Y/N) Method of Assessment Exp. Educ. MAE RKT Skills in personnel resource management Y x x Communication/Speaking skills Y x x Knowledge of customer service principles Y x Knowledge of organization policies/procedures N x Ability to analyze financial and operational data Y x x Problem solving skills/ability to resolve conflict Y x x x Skill in judgment and decision making
Premium Cognition Decision theory Decision making
Tanglewood Case Study #3 - Recruiting Dawn Zmecek DeVry/Keller University HRM 594: Strategic Staffing Dr. Burnell G. Carden‚ Jr. 6/1/14 Case Description Tanglewood‚ like any other retail organization‚ finds that there is a constant need for new employees because of turnover. In a typical year‚ approximately 50% of the sales associates will turnover. Recruiting‚ therefore‚ is of great concern for managers in the field. However‚ the organization has not had any centralized method for recruiting
Premium Management Employment Recruitment
Tanglewood Stores Case #3-Questions 2-4/Doug Brandenburg 2) Describe the best targets for your recruiting efforts. There are three targets that should be utilized in hiring for the store level associate position. The first one is print media. Through advertising in local papers‚ we could reach a large number of individuals at a low cost. This would be an example of open recruiting. Secondly‚ we should use kiosks. This would be a smart way that people that come to the store could
Premium Washington Costs Employment agency
Blanca Sanchez MGMT 4305 Case 1: Tanglewood Stores and Staffing Strategy Staffing Levels 1. Acquire or Develop Talent I would strongly recommend that Tanglewood focuses on developing talent rather than acquiring it. It seems that this company would do best if they hired internally because they say that all of the new employees that they hire‚ even those with college degrees‚ are required to spend time working in the store as an associate. They do this in order to preserve the company’s unique
Premium Employment Management Retailing
CHAPTER 4: COMMUNICATION DEVICES AND THEIR USES. Activity 4-1 “Answer the telephone.” The PHONE is ringing. STAFF: Great morning‚ and great food! I’ m Parneet Kaur‚ Understudy Wellbeing Unit Facilitator at Opportunity Therapeutic Middle‚ Orthopedic Unit‚ 3 East. How can I help you? Activity 4-2 “Place a telephone caller on hold.” NOTE PAD Name of the caller: Dr. Robert Cohen Telephone line number: 645-887-7645 Message: STAFF: Great morning! I’m Parneet Kaur‚ an understudy wellbeing unit facilitator
Premium
Case one: Tanglewood Stores and Staffing Strategy Staffing Levels I. Acquire or Develop Talent Over seeing the information presented in the case Tanglewood should develop their talent in house‚ due to Tanglewoods strong culture and values that strive for employee participation. This would pull the workforce closer together and portray the family workforce image. Furthermore‚ it is beneficial if employees see the opportunity for advancement. It will strengthen the employee work ethics and
Premium Customer Employment Customer service
CASE FOUR – TANGLEWOOD MEASUREMENT AND VALIDATION 1. Assess the practical and statistical significance of a proposed set of hiring tools‚ and recommendations regarding how adopting these new hiring methods might benefit stores. Tanglewood has decided to use the following new approaches to hiring; Retail market Knowledge Exam‚ Marshfield Customer Service Bio data Questionnaire and Essay‚ Marshfield Applicant Exam and a Personality Exam. A critical review of each of these has certain strengthens
Premium Psychometrics Scientific method Management
Tanglewood Case Study #2 Markov Analysis Table 1.1 Current Workforce 1 2 3 4 5 Exit 8500 = 4505 510 3485 1200 600 192 850 493 102 150 9 69 12 50 33 17 Gap Analysis 1 2 3 4 5 Exit Year End total 4505 1110 694 171 45 External Hires needed 3995 90 156 -21 5 Environmental Scan Tanglewood
Premium Demographics Management Demography
2014 To: Daryl Perrone Staffing Services Manager Subject to: These are the assessment and recommendation I have suggested to Tanglewood Store to pay attention for centralization of the organization’s practices and the improvements of staffing levels and quality. 1. Acquire or Develop Talent As I read the case‚ the Tanglewood Store has many employees. It has 215 employees per store. I think that the organization should choose Develop Talent. They have enough employees already
Premium Employment Virgil Tibbs Skill
Tanglewood stores Case two Conduct an analysis of Tanglewood’s staffing data and determine if their current staffing practices are sufficient to meet their ongoing needs‚ or if there will be problems in adequately staffing the organization in the near future. Recommend how Tanglewood should design its overall staffing mission and strategy based on their upcoming needs. Calculate representation statistics for various jobs within a single Tanglewood department store to determine where the most critical
Premium Affirmative action Management Affirmative action in the United States