"The case of the complaining customer" Essays and Research Papers

Sort By:
Satisfactory Essays
Good Essays
Better Essays
Powerful Essays
Best Essays
Page 46 of 50 - About 500 Essays
  • Powerful Essays

    Berhad (012‚ 017‚ 0142) and Digi Telecommunications Sdn. Bhd (016‚ 010‚ 0146‚ 014-30‚ 014-31‚ 014-32) while another minor company which is U-mobile (018). Basically the main competitive factors in the mobile services market are network coverage‚ customer service quality‚ pricing / promotion and brand popularity. First and foremost‚ our group is going to show some short briefing to those telecommunications companies: - Telekom Malaysia Berhad‚ formerly a government agency‚ Jabatan Telekom Malaysia

    Premium Customer relationship management Customer service Marketing

    • 6348 Words
    • 26 Pages
    Powerful Essays
  • Powerful Essays

    FOUR SQUARE (42) VALUES OF CUSTOMER RETENTION IN EMERGING MARKET SCENARIO: A NEW PARADIGM Mr.Ch.Trinadha Rao‚ Asst. Professor Miracle School of Management‚ Miracle Educational Society Group of Institutions (Approved by AICTE‚ New Delhi & Affiliated to JNT University‚ Kakinada) Kongavani Palem‚ Bhogapuram‚ Vizianagaram (Dist)-535216‚ Andhra Pradesh‚ India

    Premium Marketing Customer relationship management

    • 3753 Words
    • 16 Pages
    Powerful Essays
  • Powerful Essays

    paper on customer service

    • 3272 Words
    • 12 Pages

    Manage quality customer service BSBCUS501C Assessment AT1 INDEX 1. Customer service plan 2. Reflection Assessment AT1: Develop customer service plan Customer service plan 1. Our vision and mission Innovative Widget will motivate its staff to be the best they can be. We will engage in sustainable practices. Improving the quality of products and maximize return to the stockholders. Provide the highest quality of widgets for our customer and improve our post

    Premium Customer service Customer

    • 3272 Words
    • 12 Pages
    Powerful Essays
  • Powerful Essays

    Executing the Customer Experience - A white paper The concept‚ ideas and activities of customer experience are not new. Work around it is already in progress for many companies. Many have nailed the rationale for achieving ‘distinctiveness’ in customer experience and understand that they need to differentiate their customer experience‚ address customer pain-points and that they have an uphill challenge to execute this. You also know that the customer experience has to happen by design and not

    Premium Customer experience Customer service

    • 2033 Words
    • 9 Pages
    Powerful Essays
  • Powerful Essays

    Customer loyalty programs

    • 3440 Words
    • 14 Pages

    Abstract Customer loyalty programs are the currently used methods by companies to increase their revenues and customer relationship as they act as value sharing tools to improve the customer’s perception of the organization. This method is used because to every organization‚ loyal customers are treated more precious than the company assets. To retain these customers‚ companies implement several strategies and techniques. To study the influence and impact of these programme on the customers of Al

    Premium Loyalty program

    • 3440 Words
    • 14 Pages
    Powerful Essays
  • Powerful Essays

    A&F customer relationship

    • 8903 Words
    • 36 Pages

    fashion retailing. Its applications range from daily sales and retail operations management to the information flows and connection with vendors. This paper takes Abercrombie & Fitch as an example to examine the application of information systems in Customer relationship marketing (p.14) and Shipping and distribution (p.25). A. Background Introduction Abercrombie & Fitch‚ also known as A&F‚ is an American fashion retailer that focuses on casual wear for consumers aged 18 to 22‚ and is headquartered

    Premium Abercrombie & Fitch

    • 8903 Words
    • 36 Pages
    Powerful Essays
  • Satisfactory Essays

    Bargaining Powers of Customers Porters’ competitive factors theory is a framework for industry analysis and corporate strategy development. It draws an overview picture that industry rivalry is affected by five main forces‚ which are bargaining powers of customers‚ bargaining powers of suppliers‚ threat of new entrant and threats of substitute products. Relating Porters’ thesis and the topic of managing customers‚ element named bargaining powers of customers‚ which can be briefly understood as

    Premium 21st century Bargaining Customer

    • 502 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    Internal Customer Service

    • 1157 Words
    • 5 Pages

    successful in your new position? When dealing with customers‚ I find that I am able to listen to them and figure out their needs in a timely manner‚ while striving for one call resolution. I find that by being empathetic to their moods and feelings are a big help. During my time as a customer service professional I have developed skills that give me an edge while working with the difficult or angry customer. 2) What general questions about handling customers do you have for your supervisor? What is the

    Premium Customer service Good Customer

    • 1157 Words
    • 5 Pages
    Good Essays
  • Good Essays

    Ikea Customer Behaviour

    • 640 Words
    • 3 Pages

    Who are the firm’s current and potential customers? IKEA’s current and potential customers are male and female consumers who are in their early teens to mid-70. Consumers who make their purchases at IKEA may be renovators or interior-designer‚ empty nesters‚ or just customers who want to decorate their home. Renovators or interior designers may make their purchases at this store because it provides stylish‚ functional‚ low-cost furnishings that customers can assemble themselves As well‚ renovators

    Premium Purchasing Procurement

    • 640 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    Good Customer Service

    • 324 Words
    • 2 Pages

    offerings‚ customer needs‚ and what are some of the less obvious service aspects that might inform purchasing decisions?__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ What are the questions that all customers ask themselves

    Premium Customer service Customer Service

    • 324 Words
    • 2 Pages
    Satisfactory Essays
Page 1 42 43 44 45 46 47 48 49 50