Retailtainment is a term rarely used in banking. Banks do not usually target the experience of the customer in a specific branch as a main objective‚ more so almost every bank is pushing to drive customers to use electronic resources for their day to day transactions such as deposit and withdrawals. In this case‚ Commerce Bank is a bank willing to go to the extremes just to make the customers experience worthwhile‚ as one of the most well-known Commerce Bank employee trainer stated “we’re not here to satisfy
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Employee Selection and Training The following paper will cover three real world examples of how organizations have used industrial/ organizational psychology to select and train employees. These examples are human resource departments with companies‚ and more specifically‚ Taco Bell and McDonald’s. There will be a discussion of methods used to measure the levels of success of each training program. Lastly there will be a discussion of any legal and or ethical concerns that may arise in the implementation
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A RESEARCH REPORT ON “PERFORMANCE APPRAISAL” IN BANKING SECTOR Submitted for the fulfillment for the award of MASTER OF BUSINESS ADMINISTRATION (Sikkim Manipal University) (SESSION: 2009-2010) |Submitted To: |Under the Guidance of: | |Mr. Pankaj Upadhyay |Mr. Pankaj Upadhyay
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E-Training One of the biggest challenges involving the Human Resource Development field is the topic of e-training as a way of training the workforce. E-training is an approach to delivering custom learning solutions targeted to the specific learning objectives of an organization. With a multitude of training methods available to organizations‚ there seems to be a continuous growth with which organizations are switching to an e-learning environment. How organizations are currently addressing e-training
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several years‚ the issue of patient/customer satisfaction has gained increasing attention from executives across the healthcare industry. Hospitals represent a sizable investment of resources. There is increasing concern to improve the quality of administration in our hospitals to meet the rising expectation of the people. There are new needs and new demands. As a result‚ industry leaders have been focusing their attention on improving patient/customer satisfaction through various initiatives. It demands
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AN APPRAISAL ON WORKING CAPITAL IN BANKING INDUSTRY BY BRIDGET OMOTAYO EMMANUEL ABSTRACT This work is an appraisal on working capital in banking industry. A hundred and twenty questionnaires were distributed among people and managers from selected banks in Nigeria. Interviews and surveys were also conducted. Primary and secondary data were used in the analysis. Tables and percentages were used as the instrument of analysis. It was observed therefore that
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1. Introduction 1.1. David Orton Plc: A brief overview of merger of Orton group and Costwise David Orton Plc was a result of merger when Orton group‚ distinguish British Food Retailer Company‚ acquired Costwise Company in 2005. British CC (competition commission) had reservations at this mighty onset of merger as companies were independently huge retailers already and their reservation was somewhat genuine. The outcome of merger could obviously be a huge monopolize and was evidently aimed at
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THE RELATIONSHIP BETWEEN EXECUTIVE COMPENSATION AND FIRM PERFORMANCE IN KENYAN BANKING INDUSTRY Dr. Josiah Aduda‚ jaduda@uonbi.ac.ke‚ Lecturer and chairman‚ department of Finance and Accounting‚ School of Business‚ University of Nairobi‚ Kenya and Leonard Musyoka‚ University of Nairobi Abstract Economic theory of executive pay has focused on the design of optimal compensation schemes to align the interests of hired managers and shareholders. Agency theory has identified several
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Banking industry begins to show signs of slowdown After witnessing a strong growth during last few years‚ the banking industry has now started showing signs of slowdown‚ as deposits‚ assets‚ investment and profitability of banking sector is on decline while credit risk‚ market risk‚ interest risk‚ NPLs and advances are widening. According to the assessment of the State Bank of Pakistan’s Quarterly Performance Review of the Banking System (July-September 2008)‚ released on Thursday‚ due to
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AN ASSESSMENT OF EMPLOYEE MOTIVATION AS ONE OF THE FACTORS AFFECTING EMPLOYEE JOB PERFORMANCE A CASE FOR SAMEER AFRICA LIMITED‚ NYERI BRANCH 1.0 CHAPTER ONE 1.2 Introduction The issue of employee motivation is extremely important to management .It is one of the most puzzling issues in management. There are plenty of employees that just ‘punch the clock’ i.e. They go to work just for the sake of paycheck and nothing else. They have no self pride in their work and do the bare
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