PERFROMANCE APPRAISAL IN POLICE FORCE Jyotirmaya Satpathy‚ PhD‚ D Litt Post-Doctoral Fellow (Economics) Berhampur University‚ Odisha‚ India ABSTRACT Performance appraisal is a systematic measurement of the ratee’s traits‚ performance and his contribution to the organisation. It reflects administrative and operational needs as well as development of the ratee. The main aim is to achieve specific job criterion and realization of the potential. It emphasizes the inter-relationship between efforts
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strategic advantages of performance appraisals‚ potential forms of bias within the appraisal system‚ as well as how performance appraisals can contribute to the achievement of strategic objectives. Performance appraisal is considered a key tool for managerial needs of today’s organizations and is the process by which organizations evaluate job performance. A performance appraisal system usually requires a manager to rate each employee’s performance according to performance criteria’s that have already
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CASE “Citibank: Performance Evaluation” Harvard Business School 9-198-048 rev: October 14‚ 1999 The Performance Scorecard: a strategic management tool Frits Seegers‚ President of Citibank California‚ is convinced that “in a competitive marketplace where businesses compete for customers‚ customer satisfaction is seen as a key differentiator and increasingly has become a key element of business strategy”1. Fulfilling customers’ expectations is a critical issue for the long term business sustainability
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Element 3: Performance Appraisal Plan At the beginning of each year the Tanning Salon Assistant Manager will meet with their head store manager and set their goals for the year. Each manager will evaluate the Assistant Managers by using Management by Objectives (MBO.) The Tanning Salon Assistant Managers will be involved in setting the goals so they agree that the goals are achievable‚ realistic‚ specific‚ concrete‚ & measurable. The tasks and duties section of the Job description contain
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Activity 1: Employee Performance - Go to the SAS’s Website and review the benefits listed as “Other Services” located at http://www.sas.com/company/sasfamily/index.html. Determine whether or not these types of benefits would motivate you as an employee for a long-term commitment. Print and bring this to class for discussion. Also‚ determine whether or not the benefits you reviewed could create more of a balance between family and work life. Please be prepared to provide at least two examples to
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problems inherent in performance appraisal may be listed thus: 1. Judgement errors: People commit mistakes while evaluating people and their performance. Biases and judgments errors of various kinds may spoil the show. Bias here refers to distortion of a measurement. These are of various types: First impressions (primacy effect): The appraiser’s first impression of a candidate may color his evaluation of all subsequent behavior. In the case of negative primacy effect‚ the employee may seem to do nothing
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I. Critical evaluation of Citibank performance evaluation form: Citibank corporate strategy: focused on combining excellent customer service strategy along with relationship banking to build a profitable competitive franchise. Customers were offered the convenience of choosing the type of service delivery‚ whether personal or remote. But as high end customers become more and more valuable to the bank‚ their service expectations also went up. Increased service demands included broad array of financial
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2010 Citibank: Performance Evaluation In 1996‚ Citibank was an emergent banking institution attempting to increase its market share in the competitive Los Angeles area. In order to do so‚ the bank’s strategy was to focus slightly less on their financial growth‚ and much more on providing “a high level of service to its customers”. Management viewed this paradigm shift as “critical to the long term success of the franchise”. To implement these changes‚ a new Citibank employee performance assessment
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Portfolio Performance evaluation & Analysis Portfolio Management(F-407) Submitted to: Pallabi Siddiqua Assistant Professor Department of Finance Faculty of Business Studies University of Dhaka Submitted by: Gazi Afsana Roll: 15-252 4th year 2nd Semester Department of Finance Faculty of Business Studies University of Dhaka Date of submission: January 13‚ 2013. Letter of transmittal Date Mrs. Pollobi siddiqua Lecturer‚ Department Of Finance‚ University
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With reference to different types of performance appraisal‚ discuss how effectively performance appraisal meets the needs of the employer and the employee. “Performance appraisal” is a discrete‚ formal‚ organizationally sanctioned event‚ usually not occurring more frequently than once or twice a year‚ which has clearly stated performance dimensions and/or criteria that are used in the evaluation process. Furthermore‚ it is an evaluation process‚ in that quantitative scores
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