practice English which I has learned for 3 years. To sum up‚ two reasons: ideal residence and role of English in Tien Thinh hotel which I choose it where I practice. 2. Students’ duty at Tien Thinh hotel My job in Tien Thinh hotel is receptionist II. BODY 1. General introduction process of Tien Thinh hotel 1.1. Deverlopment process of Tien Thinh hotel [pic] Tien Thinh hotel is a member of KIMHUNGLONG group KIMHUNGLONG
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of a receptionist which will include: Duties of a receptionist History of the receptionist sector Qualifications required to become a receptionist Responsibilities of a receptionist Pay and working conditions My work placement Personal qualities of a receptionist Job specifications for a receptionist Daily routine of a receptionist Internal factors affecting a business External factors affecting a business Employment opportunities for a receptionist Duties of a Receptionist The
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is gained from the reception area and from the receptionist. It is therefore important that the receptionist is pleasant‚ courteous‚ intelligent and smartly dressed. They should know enough about the organisation to be able to direct any visitors to the correct location and personnel. In large organisations therefore‚ an internal telephone directory‚ plus the list of the main offices is almost indispensable. It may also be useful for the receptionist to have an organisation chart showing who is in
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Hotel Receptionist Hotel receptionists are the first point of contact for hotel guests. Hotel receptionists‚ like hostesses in a restaurant‚ are the first contact a person has when entering an establishment. A hotel receptionist gives a first impression of the entire hotel. Attentive‚ personable‚ professional and efficient service make a potential guest feel that they are making the right decision in staying in a particular hotel. A hotel receptionist
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Executive Summary Vistakon is a well-established market leader in the disposable contact lens industry. It is a subsidiary of Johnson and Johnson and has grown from a specialty manufacturer in 1987 with $20 million annual sales to a market leader in the contact lens industry in 1993 with over $250 million sales. It offers a variety of disposable contact lenses ranging from a disposable time of two weeks‚ one week and now with 1-Day Acuvue‚ one day. The idea of 1-Day Acuvue came about because there
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An investigation into the importance of the receptionist in an organization. 2010-2011 Office Administration SCHOOL BASED ASSESSMENT 2010 TITLE AN INVESTIGATION INTO THE IMPORTANCE OF THE RECEPTIONIST IN AN ORGANIZATION. Name of Candidate: Whitney Wright School: Montego Bay High School Center Number: 100078 Candidate number: Territory: Jamaica Teacher: Mrs.Newsome Table of Contents Content
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you. Customer: Thank you. checking into a hotel Hotel Receptionist: Good afternoon. How can I help you? Customer: We’d like a room please? Hotel Receptionist: Do you have a reservation? Customer: Yes‚ it’s under _______________________(name) Hotel Receptionist: Oh yes‚ I see it – a room for 2 people for 4 nights. Customer: That’s right. Hotel Receptionist: Do you want a smoking or non-smoking room? Customer: Non-smoking please. Hotel Receptionist: Okay. Would you like a room with the view of the pool
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Receptionist: Hotel Serusa here. Good morning. Can I help you? You : Yes‚ please. I would like to book two double rooms for three days. Receptionist: When do you need the rooms? You : I would like to reserve the rooms from 12 May to 14 May. Receptionist: Could you please hold on for a minute? I’ll have to check the reservations first. You : Yes‚ of course. Receptionist: Let me see. Yes‚ you are in luck. There are two rooms available. What name shall
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etc. At a doctor’s office‚ the receptionist must play a defined role. She has to act polite‚ caring‚ professional‚ and must remain discreet about her patient’s information and conditions. The receptionist is 27 year old Hispanic woman‚ she works at the doctor’s office from 8 am to 5 pm. She is acting in a professional manner‚ well maintained‚ dressed in scrubs with closed toe shoes. I would describe the receptionist as upper middle class social status. The receptionist sits at her front desk in the
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Sequence of Front Office Service FRONT OFFICE Receiving/Processing and documenting Guest Reservation Desk Clerk-Enchantelle Hotel ‚ Good Morning‚ Princess Speaking ..How May I help you? Guest-Good Morning‚ I would like to reserve a room for me. Dating on the 20th to 21st day of November. Desk clerk-For a moment sir‚ Let me check if there is an available room on that said date. Would you like to wait for a while‚ sir ? Guest- yes‚ Please.. Desk clerk- Thank you for waiting sir‚ I’m glad
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