Chapter 2 Conceptual Frameworks for Supply Chain Management No great discovery was ever made without a bold guess. Isaac Newton 2.1 Agile‚ Flexible and Responsive Supply Chains To ensure long-term competitiveness and survival‚ companies implement new strategies‚ based on collaboration with business partners and an advanced utilization of IT and Web services (Geunes et al. 2002). Various competitive strategies of agile‚ responsive and flexible SCs have been developed over the last decade
Premium Supply chain management Supply chain Management
Introduction Modern‚ post-modern‚ critical theory and symbolic-interpretive are four different perspectives that provides different ways to analyse and understand organisations‚ however this essay shall focus on two perspectives‚ namely the modern and critical theory. These two perspectives have different views on concepts that might appear similar‚ thus this essay shall examine the different stands they each take. Concepts that can be examined include‚ power‚ control and conflict‚ organisational
Premium Management Organizational structure
is a part of emotional labor. If your job requires you to serve customers‚ clients‚ or the public‚ your employer is asking that you engage in what sociologists call emotional labor (Ferrante‚ Joan). “Emotional labor is an element of work activity in which the worker is required to display certain emotions in order to complete work tasks in the way required by an employe.” (Organizing and Managing Work‚ Tony J.Watson‚ 2002). According to Mastracci et al. (2011)‚ to engage in emotional labor is not
Premium Employment Motivation Management
Organizational Behavior Emotions and Leadership: The Role of Emotional Intelligence George‚ Jennifer M. Human Relations 53.8 (August 2000): 1027-1055 Summary: This article discusses the correlation of a leaders Emotional Intelligence (“the ability to understand and manage moods and emotions in the self and others”) (George) and how it plays a role in how effective that manager is. The author first relates how emotions‚ moods and feelings play a part in how humans deal with each other on
Premium Leadership Emotion Psychology
2004) under chapter 5 performative labour‚ emotional labour can be defined as state of affairs between employees as part of their working roles needing to express feelings and emotions preferably to seem as though their emotions are deeply held within their job requirements. The type of emotions delivered can be encouraging or undesirable emotions or in other words‚ positive or negative emotions. All though there can be negative or positive emotional labour‚ in this chapter the author focuses more
Free Emotion
Do managers need emotional intelligence to manage successfully in the workplace? Why or why not? In order to effectively manage a workplace successfully it is evident that an understanding of emotional intelligence (EI) is beneficial however its necessity and definition as an ‘intelligence’ is questionable. An understanding of emotions as well as empathizing with another and successfully manage the moods & emotions of others may be considered a skill rather then an intelligence. This skill‚ if
Premium Emotion Emotional intelligence
The cultural level of Figueroa’s Framework includes a society’s values‚ beliefs and attitudes‚ which are the product of factors that include the social group’s history‚ culture and ethnic background. So it is society’s values‚ beliefs and attitudes that shape and influence equity in and access to sport (and thus‚ my participation). If we examine how the cultural level of Figueroa’s Framework can be used to understand how socialization has shaped the role of sport in Australia and then has further
Premium
http://holistic-personal-development.com/2007/04/19/the-impact-of-social-intelligence/ Cavelzani‚ A.‚ Esposito‚ M.‚ & Villamira‚ M. (2009). Emotional Intelligence and Hotel Business. Retrieved 2 August 2009‚ from http://www.prasena.com/public/cybrainology/drmesposito/EIhotelsample.pdf Cherniss‚ C. (2000‚ April 15). Emotional Intelligence: What it is and why it matters. Consortium for Research on Emotional Intelligence in Organisations ‚ 1-14. Goleman‚ D. (2006). What is Social Intelligence. Greater Good ‚ 44. Reece
Premium Emotion Emotional intelligence Psychology
George (2000) identified that there was four aspects emotional intelligence. These aspects allow leaders to transform and motivate team members. These aspects are a) awareness of own and others’ emotion‚ b) emotional facilitation‚ c) emotional understanding and d) management of own and others’ emotions (Jordan & Lawrence‚ 2009). This first ability allows a person to accurately appraise others’ emotions along with portraying personal emotion. While this ability is related to individual level self-awareness
Premium Emotional intelligence Psychology Emotion
Emotional Intelligence and Leadership – What makes a good leader? According to Salovey and Mayer emotional intelligence is the ‘The ability to perceive emotion‚ integrate emotion to facilitate thought‚ understand emotions and to regulate emotions to promote personal growth’ (Salovey & Mayer et al‚ 2001‚ pg 232). Daniel Goleman‚ Richard Boyatzis and Annie McKee‚ in Primal Leadership‚ describe ‘six styles of leading that have different effects on the emotions of the target followers’ (Goleman
Premium Leadership Emotional intelligence