Implement - from Quality to Organisational Excellence Introduction An implementation framework is needed to build on and pull together all of the ideas and concepts covered in this site – TQM‚ processes‚ tools and techniques‚ people development‚ teamwork‚ management system‚ performance measurement‚ the Excellence Model® and self-assessment. Based on many years of research‚ education and advisory work in the European Centre for Business Excellence (ECforBE)‚ the framework described in this section
Premium Management
Nifedipine (Adalat‚Procardia‚others) Prototype Drug / .Therapeutic Class: Drug for hypertension and angina Pharmacologic Class: Calcium channel blocker. ACTIONS AND USESNifedipine is CCB generally prescribed for HTN and variant or vasospastic angina. It is occasionally used to treat Raynaud’s phenomenon and hypertrophic cardiomyopathy. Nifedipine acts by selectively bloking calcium channels in myocardial and vascular smooth muscle‚ including those in the coronary arteries. This results
Premium Hypertension Blood pressure Myocardial infarction
Basic TQM Concept Basic Concept of TQM Six Basic Concepts of TQM‚ According to B. Creech: 1..A committed and involved management to provide long-term top-to-bottom organizational support. 2.Unwavering focus on the customer‚ both internally and externally. 3.Effective involvement and utilization of the entire work force. 4.Continuous improvement of the business and production process 5.Treating suppliers as partners. 6.Establish performance measures for the process. These
Premium Management Quality assurance Process management
EGC-13 13 January 2014 Two models of mothers in the Bible: Hannah and Mary Many Christian mothers are making an effort to be a good mother. Also they want to nurture their children in God’s way. Therefore‚ they usually study a model mother in the Bible. In fact‚ many mothers in the Bible had played an important role until the Jesus Christ came up. However‚ two mothers in the Old and New Testaments have something in common. They are Hannah‚ a mother of Samuel and Mary‚ who gave birth to Jesus Christ
Premium Jesus Christianity
I am responding to Hannah Kniphfer; Hannah chose to perform the poem Megan Married Herself for her performance of poetry. Hannah kept the introduction short and concise‚ she mentioned that the poet was famous for writing poems about acceptance‚ hope‚ and depression. Her choice of attire for this performance was a short all black dress‚ black boots‚ and heavier makeup than she would have normally worn. As she spoke the first few lines of the poem she threw dead rose petals on the ground with every
Premium Poetry Woman English-language films
Summer Reading Essay Deadline Hannah Campbell Deadline Essay The note said‚ “It wasn’t an accident.” The so called “accident” that killed Jake’s best friends turns into a question that Jake is desperate to find answers to. At this rough time in his life‚ Jake must deal with making a difficult choice. Jake is forced to deal with pressure when he meets suspicious FBI agents. He is convinced that they need one another to solve their respective mysteries‚ but they leave Jake wondering what their mystery
Premium Choice American films Time zone
EPISODE 1 SCHOOL AS A LEARNING ENVIRONMENT Your mission is to do the following tasks: 1. Visit a school. Look into facilities and support learning areas in the campus‚ then in the classroom. 2. Accomplish the checklist as you move around the school campus. 3. Based on your gathered data in the checklist‚ describe the school environment. 4. Make a reflection on the characteristics of a school environment that promotes learning. 5. Present your idea of a good school environment through any
Premium High school Observation Education
EXPERIMENT 3 DETERMINATION OF ORGANIC MATTER BY WALKEY- BLACK WET OXIDATION METHOD OBJECTIVE: This method determines the percentage of organic carbon and organic matter in the soil. INTRODUCTION The soil sample is suspended in standard potassium dichromate (K2Cr2O7) solution to which concentrated sulphuric acid is then added. The heat generated on adding the sulphuric acid and the presence of chromic acid creates strong oxidizing conditions. The excess chromic
Premium Water Sulfuric acid Soil
Leadership in Virgin Group Company History: Virgin Group is a diversified grouping of more than 200 privately held companies. The largest of these are Virgin Atlantic Airways‚ the number two airline in the United Kingdom; Virgin Holidays‚ a vacation tour operator; Virgin Rail‚ the second largest U.K. train operator; the Virgin Retail Group‚ which operates numerous Virgin Megastores‚ a retail concept featuring videos‚ music CDs‚ and computer games; and Virgin Direct‚ which offers financial services
Premium Richard Branson Virgin Group
Chapter 5 The Voice of the Customer Customer Driven Quality What is the voice of the customer? Customer –Relationship management The “Gaps” approach to Service Design Segmenting customers and markets Strategic supply chain alliances between customers and suppliers Communicating with customers Actively solicited customer feedback Passively solicited customer-feedback approaches CRM Systems Customer Driven Quality What is the voice of the customer? Customer –Relationship management
Premium Customer relationship management Customer service