base for the study and given an overview of the areas where the research could be done. It has also provided me with the relevant facts. Objective of the study: Study of loyalty programs of Shoppers Stop and Pantaloons. • Are these programs really effective in enhancing the customer experience. • How much profitable does the loyalty programs prove to be‚ for a customer centric apparel retailer. Most customers hold several loyalty cards of competing retailers. Past studies looking into the
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Human Resource Management Chapter 8: Training and Developing Employees Continuing Case: Carter cleaning company: The new Training program 1. What specifically should the company cover in their new employee orientation program‚ and how should they convey this information? Answer: Orientation content: - Information on employee benefits - Personnel policies - The daily routine - Company organization and operations - Safety measures and regulations
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NATIONAL SERVICE TRAINING PROGRAM NARRATIVE REPORT Name Date I. Class Room I remembered that our class’ orientation was all about the three components of NSTP; the Reserved Officers’ Training Corp or such known as ROTC‚ the Literacy Training Service (LTS)‚ and the Civic Welfare Training Service (CWTS). Although our teacher Mr. Maniago discussed and oriented these components‚ some guest speakers were also oriented us but in UE theatre. The ROTC was discussed by some ROTC
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Experimental Training Program: Wilderness/Adventure Learning Training employees is a fundamental element of a corporations success. A company succeeds only as well as the people running it can perform. This training process can cover many skills and go into many areas of expertise. One key element that has only recently come into action is an outdoor- based experiential training program. Commonly called "ropes courses‚" wilderness courses or adventure learning programs have been in use in the
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Learning and Performance Development in Asia: A Study of the Evaluation of McDonald’s & BreadTalk’s Training Programs Executive Summary This report reviews the current methods on evaluating training programs by BreadTalk‚ with an aim of improving its evaluation methods. Through a search of literature and an analysis of current methods‚ the report summarises the latest thinking on evaluating training programs and provides insights on how BreadTalk can improve the quality and management of
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whole stuffed squid can serve 2-3 persons (1) Php 200- Php 250 (3) Php 271- Php 290 (2) Php 251- Php 270 Are you willing to try our Stuffed Squid? (1) Yes (2) No 18. Please rate the following attributes based on their importance in a grilled restaurant. Please encircle your answer. 1 being the lowest and 4 being the highest Ambiance 1 2 3 4 Parking 1 2 3 4 Fast customer service 1 2 3 4 Ventilation 1 2 3 4 THANK YOU! We gathered 403 responses and each of the questions has its own corresponding
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Introduction For restaurant operators‚ healthy dining has been a big focus for many years. Now “going green” and socially responsible marketing are key points of emphasis for restaurateurs and consumers alike. In a recent study published in USA Today‚ more than 30 percent of respondents said they “would be willing to sacrifice a percentage of their salary in order to work for an environmentally friendly company” (Brooks‚ 2009). Organic and sustainable product sales have more than doubled since 2000
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Olive Garden Italian Restaurant‚ Ruby Tuesday‚ and Hard Times Café represent three franchise-operated‚ chain restaurants in the DC metropolitan area. This paper examines the organizational goals‚ authority structure‚ field research‚ customer seating patterns‚ technology‚ organizational structure‚ operational logistics‚ research limitations and team recommendations. The Olive Garden Italian Restaurant located is located Bowie‚ MD and is a franchised restaurant which was established in 1992 by Bill
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Executive Summary Most businesses need employees to survive. It would be in a company’s best interest to cross train their employees‚ because some employees will call off or go on vacation and their jobs will not be performed. By cross training employees a company would save on labor and productivity‚ this would be because their employees would have a higher morale‚ and will not be bored with their jobs. As your business is open‚ you want your employees to get their jobs done as while as help
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Negotiation 1: Restaurant Rancor Target point: 1. Receive an apology from Casey for going straight to our boss before speaking with us 2. Maintain friendship with Casey 3. Keep tipping system the way it is to encourage organisation commitment behaviour Resistance point: 1. Casey’s friendship is extremely important to us so maintaining this is our top priority 2. Every keeps their own tips Approach: We decided to take an integrative approach to this negotiation being very forthright with why we
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