Lecture 1 Marketing: the art and science of finding‚ retaining and growing profitable customers Task to provide real customer value to targeted customers‚ motivate purchase and fulfil consumers needs. P’s: product‚ price‚ place‚ promotion‚ people. Process‚ physical evidence 4 characteristics of services: Intangibility: services can not be seen‚ tasted‚ heard or smelled before purchase Inseparability: services cannot be splitten from their providers (taxi driver drives you) Variability:
Premium Marketing English-language films
Definition The process of defining and subdividing a large homogenous market into clearly identifiable segments having similar needs‚ wants‚ or demand characteristics. Its objective is to design a marketing mix that precisely matches the expectations of customers in the targeted segment. Few companies are big enough to supply the needs of an entire market; most must breakdown the total demand into segments and choose those that the company is best equipped to handle. Four basic factors that affect
Premium Marketing Marketing research
improved recall competitive advantage b. 2. The process of identifying and assessing key competitors is known as a(n) ___________. strategic intentcompetitor analysiscompetitor identificationa. e. d. c. competitive marketing competitive advantage b. 3. According to the text‚ Porter’s five forces model considers all of the following except _____________ buyersnew entrantssubstitutesa. e. d. c. industry structure pricing b.
Premium Marketing Strategic management Leadership
contains the reasons‚ the sources of information‚ the factors‚ the process‚ the entry modes and why choose this entry mode for enter international market. 2.0 Procedures The sources of this report include a number of books in marketing were consulted; information on e-marketing was taken from internet websites. 3.0 Reasons for enter international market There are three reasons for PK Electrics is considering entering international markets: The firm may benefit from the image of being an ‘international
Premium International trade Globalization World Trade Organization
SCHOOL OF CHEMICAL & LIFE SCIENCES Marketing For Life Sciences MODULE CL2803 TUTORIAL 14 (Week 16) Integrated Marketing Communication: Personal Selling‚ Public Relations and Sales Promotion Case Study 1 Eu Yan Sang’s "sugar-free" Infant’s Digestive Support Formula Teabag Infants who feed on dairy products usually develop intestinal heat problems that affect health. To help the infant clear these heat problems‚ many parents in Hong Kong would use traditional methods that involved boiling Chinese
Premium Sales Marketing Public relations
Group 2: I. ELEMENTS OF MARKETING 1. MARKETS a. CONSUMER MARKET- consists of all the individuals and households who buy or acquire goods and services for personal consumption. * CONSUMERS- The consumer market consists of all the individuals and households who buy or acquire goods and services for personal consumption. FACTORS INFLUENCING CONSUMER BEHAVIOR * Cultural * Social * Personal * Psychological TYPES OF BUYING BEHAVIOR * Complex buying behaviour
Premium Marketing Psychographic
Introduction The key to the ingredient of the marketing management is through the process of planning the marketing strategy and creativity will be the guide in all marketing activities of the company. Based on case study Huello I’m going to assess the company background to the case problems and opportunities‚ to find a way of characterising the attributes of a Travel Agent environment. The case is all about Huella Online Travel faces several challenges in penetrating the Hong Kong market. While
Premium Marketing Travel agency
CASE STUDY - SONY CORPORATION A record number of Sony Corporation shareholders‚ total 9‚500‚ gathered in a posh hotel in Tokyo on 27th June 2012 waited anxiously for the new chief to reveal revival plan and strategies for Sony. This was Kazuo Hirai‘s first interaction with the share holders. Board of Sony Corporation had announced him as the new Chief Executive in February 2012 and he had taken over charge in April 2012. Kazuo Hirai‚ 51 years old new CEO‚ first asked the outgoing American
Premium Sony Revenue
discount at AMA bookstores. AMA would also offer me subscriptions to different media products such as MWorld‚ Executive Matters‚ and Management Update with unlimited access to members-only website. 3. What marketing mix variable does the AMA Internet Marketing efforts exemplify? AMA a marketing mix of price‚ product‚ promotion and distribution. AMA membership has a price range that differs according to the targeted market of its potential customers. AMA supports the goals of individuals and organizations
Premium Marketing Price Education