Principles of communication in adult care settings Understand why communication is important in adult social care settings 1.1 Different reasons people communicate Express emotions Exchange information Express views Share experiences Socialise Establish relationships 1.2 Effective communication between customers and careers means the customer gets the care they require and helps make the carer aware of any problems the customer may have. Careers need to be able to let other careers
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Assignment 303 Principles of diversity‚ equality and inclusion in adult social care settings Task A Short answer questions Ai Explain in your own words what each term means. Give one example from care practice to illustrate your explanations. Diversity It means understanding that each individual is unique and recognizing our individual differences. These can be race‚ ethnicity‚ gender‚ sexual orientation‚ religious beliefs‚ physical abilities and economic
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Explain what is meant by: a) Diversity- Diversity is about valuing individual difference. So ’diversity’ is much more than just a new word for equality. A diversity approach aims to recognise‚ value and manage difference to enable all employees to contribute and realise their full potential. Diversity challenges us to recognise and value all sorts of differences in order to make our environment a better place for everyone to work b) Equality- Equality is about making sure people are treated
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Assignment 301 Principles of communication in adult social care settings Task A Question and Answers Ai Identify four different reasons why people communicate. 1. to communicate how we feel 2. to communicate what we need 3. to build relationship with other people 4. to get informations we want Aii Explain how effective communication can affect relationships in an adult social care setting between: a) Colleagues and other professionals - efective communication is important because we
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communication. People share knowledge and receive knowledge through communication. 2. Explain how communication affects relationships in an adult social care setting (1.1.2) Communication can build‚ sustain and effect relationships in an adult social care setting. Communication can develop relationships and build confidence with adults in social care settings. It can be used to give advice‚ help‚ information and instructions to help individuals‚ staff and family members. Communication is used to
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Donna Pitt Unit 204 – Equality‚ diversity and inclusion in work with children and young people Assignment 2 In my opinion living in a diverse society‚ along with understanding and knowledge is a positive route to acceptance on a variety of levels. When looking at my own life values and experiences I feel that as a person I don’t have prejudices and discrimination‚ however dependant on circumstances and peers I may on occasion say something deemed to be a prejudice. However the audience I have
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Principles of communication in adult social care settings 1.1 People communicate to develop relationships whether they are personal or professional‚ to share information. To ask questions and to answer questions socially. 1.2 Building of trust and understanding between people makes it easier to get things done. Working as part of a team you need to work alongside colleagues and share a workload. If there are good relationships‚ then working becomes easier because people will co-operate and
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Assignment 301 Principles of communication in adult social care settings Assignment composition Assignment overview In this assignment‚ you will complete tasks to demonstrate your knowledge of the importance of effective communication in adult social care settings‚ and ways to overcome barriers to meet individual needs‚ wishes and preferences in communication. You will also address the principles and practices relating to confidentiality
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Workbook one Principles of communication in adult social care settings 1) Sign language Lip reading Makaton Braille Technological aid Human aid – interpreter – translator –signer 2) They are hurt They want food They are tried General interaction They want a drink 3) a) colleagues – the environment will be a pleasant and positive one to work within if colleagues communicate regularly therefore promoting team work. b) the service user- people usually feel satisfied
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Unit 503 - Champion Equality‚ Diversity and Inclusion Outcome 1 - Understand diversity‚ equality and inclusion in own area of work. 1.1 - Explain models of practice that underpin equality‚ diversity and inclusion in own area of responsibility. As domiciliary care supervisor I am required to have knowledge‚ skills and an appropriate attitude that will enable me to: Treat colleagues‚ service users‚ carers and others with respect Act in ways that recognise that people are different and
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