Principles of communication in adult social care settings
Assignment 301 Principles of communication in adult social care settings
Task A Question and Answers
Ai Identify four different reasons why people communicate.
1. to communicate how we feel
2. to communicate what we need
3. to build relationship with other people
4. to get informations we want
Aii Explain how effective communication can affect relationships in an adult social care setting between:
a) Colleagues and other professionals - efective communication is important because we all work for the good of the core-member. Showing respect to colleagues’ and professionals´ skills, abilities and professional approach would establish good relationship which can help to provide good care.
b) Individuals using the service and their carers - communication must be appropriate to abbilities of core-member. It also needs to be provided with dignity and respect to make relationship of trust. Aiii Identify three ways of finding out the communication and language needs of an individual. For each method, describe how effective it is at establishing the needs of the individual.
1. Observation - to identify special needs of core-members like hearing impairment, speach dificulty etc.
2. Studying previous records or case histories - helps to identify concrete disability proved by other profesionals
3. Communicating with family, friends and colleagues - family and friends now core-member for long time, they can be source of very usfull informations
Aiv Describe three factors to consider when promoting effective communication.
1. who is communicating - amount of informations, type of language, if core-member like person or not, abbility of core-member to talk
2. who is receiving information - abbility of core-member to understand (e.g. hearing difficulties),
Task A Question and Answers
Ai Identify four different reasons why people communicate.
1. to communicate how we feel
2. to communicate what we need
3. to build relationship with other people
4. to get informations we want
Aii Explain how effective communication can affect relationships in an adult social care setting between:
a) Colleagues and other professionals - efective communication is important because we all work for the good of the core-member. Showing respect to colleagues’ and professionals´ skills, abilities and professional approach would establish good relationship which can help to provide good care.
b) Individuals using the service and their carers - communication must be appropriate to abbilities of core-member. It also needs to be provided with dignity and respect to make relationship of trust. Aiii Identify three ways of finding out the communication and language needs of an individual. For each method, describe how effective it is at establishing the needs of the individual.
1. Observation - to identify special needs of core-members like hearing impairment, speach dificulty etc.
2. Studying previous records or case histories - helps to identify concrete disability proved by other profesionals
3. Communicating with family, friends and colleagues - family and friends now core-member for long time, they can be source of very usfull informations
Aiv Describe three factors to consider when promoting effective communication.
1. who is communicating - amount of informations, type of language, if core-member like person or not, abbility of core-member to talk
2. who is receiving information - abbility of core-member to understand (e.g. hearing difficulties),