Principles of Communication in Adult Social Care Settings
1. Identify the different reasons why people communicate (1.1.1)
People communicate in many different ways often to share information, emotions, thoughts and feelings. People also communicate to learn by asking for information and instructions such as how to do a certain task or asking someone for directions. People will often share emotion through communication like how they are feeling at the time or telling them about a recent life event. People communicate about thoughts and suggestions. Communication can be used to share reassurance and to understand and to be understood. People make, build and sustain relationships through communication. People share knowledge and receive knowledge through communication.
2. Explain how communication affects relationships in an adult social care setting (1.1.2)
Communication can build, sustain and effect relationships in an adult social care setting. Communication can develop relationships and build confidence with adults in social care settings. It can be used to give advice, help, information and instructions to help individuals, staff and family members. Communication is used to benefit relationships and maintain safety and consistency.
3. Compare ways to establish the communication and language needs, wishes and preferences of an individual (2.2.1)
Communication can be established specifically for an individual by directly talking with that individual. Receiving clear and correct information from that individual. Information is sometimes available for certain individuals on how to communicate with them. For instance someone who was hard of hearing may want you to communicate slowly and clearly for that individual to be able to lip read what you are saying or by sign language, communication through the hands. Individuals that are in a care setting would have care notes and support plans which would have detailed information on how to communicate with that person. Communication can be gained by an
People communicate in many different ways often to share information, emotions, thoughts and feelings. People also communicate to learn by asking for information and instructions such as how to do a certain task or asking someone for directions. People will often share emotion through communication like how they are feeling at the time or telling them about a recent life event. People communicate about thoughts and suggestions. Communication can be used to share reassurance and to understand and to be understood. People make, build and sustain relationships through communication. People share knowledge and receive knowledge through communication.
2. Explain how communication affects relationships in an adult social care setting (1.1.2)
Communication can build, sustain and effect relationships in an adult social care setting. Communication can develop relationships and build confidence with adults in social care settings. It can be used to give advice, help, information and instructions to help individuals, staff and family members. Communication is used to benefit relationships and maintain safety and consistency.
3. Compare ways to establish the communication and language needs, wishes and preferences of an individual (2.2.1)
Communication can be established specifically for an individual by directly talking with that individual. Receiving clear and correct information from that individual. Information is sometimes available for certain individuals on how to communicate with them. For instance someone who was hard of hearing may want you to communicate slowly and clearly for that individual to be able to lip read what you are saying or by sign language, communication through the hands. Individuals that are in a care setting would have care notes and support plans which would have detailed information on how to communicate with that person. Communication can be gained by an