resources are the resources that the business needs to maintain in order to carry out its activities. They include things like the buildings‚ facilities‚ plant and machinery. Management of physical resources involves planning maintenance and refurbishment‚ and includes organising insurance and security to keep those resources safe. Buildings and facilities In Great Britain‚ Coca Cola Enterprises Ltd make‚ sell and deliver global brands‚ but they are a local business. They have their roots firmly planted
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Unit 202 Improve own performance in a business environment 1. Understand how to improve own performance 1.1 Explain the purpose and benefits of continuously improving performance at work I believe the purpose and benefits of continuously improving my performance at work are to: * To exceed my limitations. * Achieve personal goals. * Impress corporate officials. * Increase income if on a piece-rate. * Self-motivation. * Satisfaction. 1.2 Explain the purpose and benefits
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Assessment Unit two: Principles of providing administrative services Section 1 – Understand how to make and receive telephone calls 1. Complete the table below with descriptions of at least two different features of a telephone system and how / when they would be used. Feature | How / when used | 1. Answer phone | This is used to leave a message if nobody is there to answer the phone. | 2. Transfer | This lets you pass the call on to another line. | 2. Prepare a brief report
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In the retail market‚ the brand is the full experience plus the value of money. A company must decide how to implement these factors in their business-level strategy‚ and then they can compete effectively with rivals. Target has decided to choose a differentiation strategy towards providing the value of money and a full shopping experience. Target has differentiated from competitors by expanding their food selection and improving their customer service. On the first page of Target’s annual
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Business Studies syllabus BUSINESS STUDIES G.C.E. (LOCAL) ADVANCED LEVEL Mind-ventures Educational Services 1 Business Studies syllabus Business Studies Syllabus 1. Foundation of Business Contents 1.1 1.2 1.3 1.4 1.5 1.6 1.7 1.8 1.9 1.10 1.11 The Background of Business The scope of Business Factors of Production Business Environment Business Expectations Stakeholders of Business Business Functions Business Output Specialization New Trends in Business Industries
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Unit 1: Manage Own Performance in a Business Environment The purpose of guidelines and procedures is so that you know what has to be done and how it has to be done. Therefore there is less chance of making mistakes. For example at Shevington High School there are rules and guidelines for the daily and weekly banking. (See attached document) The purpose of codes of practice is to establish clear and mutual expectations. This helps to minimise the risks and problems of personal difficulties‚ problems
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to provide customers with a unique experience. This is a competitive advantage in which they take full advantage of as customers enjoy the experience‚ high quality product and a friendly staff atmosphere each time they enter a store. The business-level strategy has embraced a differentiation that is linked to providing a focused product to a specific niche or group of customers. This allows them to provide tailored lines of coffee or tea along with the premium price‚ which has no impact on Starbucks
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Unit 3 P1 Marketing techniques O2 The purpose for O2 is to provide a service to their customers. The services are to target customers that use mobile phones. The services they provide include phone insurance‚ discounts off travel insurance‚ discounts off accessories in-store‚ home broadband etc. Survival strategy In a tough economy or a market that is suddenly cluttered with new and emerging competitors‚ marketers need to implement survival strategies designed to help them survive and thrive. Social
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exceed business objectives and raising the customer’s expectation and experience. The manager is in charge of motivating employees and always making sure they are providing consumers with the best of service. Without a manager the employees in Carphone warehouse will be confused and less determined to provide great service to the customers. The manager has a say of the aims and objectives of business. This influences the business financially and affects the reputation of the business. Without
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to ensure that business activities are carried out efficiently and are need if a business is to achieve it’s aims and objectives. The main functional areas in a business are: • Production • Research and development • Administration • Customer service • Sales • Marketing • ICT • Human Resources • Finance • Distribution In task 3 I will be explaining how 4 functional areas have a role in the aims and objectives of Tesco. Tesco is a business that always wants
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