Preview

3-X-3 Writing Process Is Important In Crafting Bad News

Good Essays
Open Document
Open Document
381 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
3-X-3 Writing Process Is Important In Crafting Bad News
The sting of bad news can be reduced by giving reasons and communicating sensitively. In communicating bad news, key goals include getting the receiver to accept it, maintaining goodwill, and avoiding legal liability. The indirect pattern softens the impact of bad news by giving reasons and explanations first. The direct pattern is appropriate when the receiver might overlook the bad news, when directness is preferred, when firmness is necessary, when the bad news is not damaging, or when the goodwill of the receiver is unimportant. The 3-x-3 writing process is especially important in crafting bad-news messages because of the potential consequences of poorly written messages. Avoid abusive language in messages completely. Abusive language
Continue Reading
View Writing Issues

You May Also Find These Documents Helpful

  • Good Essays

    Creative Writing: The Spiral Of Darkness
    • 313 Words
    • 2 Pages

    Creative Writing: The Spiral Of Darkness

    I looked at my mom, then at the seat next to her. Dad couldn’t come because of a meeting, but I didn’t care! I couldn’t hold myself together, I felt like I was going to explode into little sparkles of excitement. My excitement is about to burst out of my chest. I’m going on an airplane! Then I heard a horrendous sound like nails on a chalkboard, my body jerked forward, I smelt the metal nasty smell of blood, lastly darkness closed in on me, tight.…

    • 313 Words
    • 2 Pages
    Good Essays
    Read More
  • Good Essays

    The Writing Process: Part One
    • 453 Words
    • 2 Pages

    The Writing Process: Part One

    A trip to the ocean can be a relaxing escape from the everyday pressures of life. A sailboat glistening on the horizon provides a mental escape to faraway places. The rhythm of the ocean beating against the sand is sedating music to a troubled mind. A slow, gentle breeze can relax your tensions. You should always be careful to avoid overexposure to the sun at the beach.…

    • 453 Words
    • 2 Pages
    Good Essays
    Read More
  • Good Essays

    What Are The Similarities Between The Veggie Police And Lunch Menu Options
    • 432 Words
    • 2 Pages

    What Are The Similarities Between The Veggie Police And Lunch Menu Options

    Anger was not portrayed with capitalization or exclamation marks as the first email. Rather methodical and specific comments where made, as well as a confident stance with the details being presented. Words such as “ I know, I am sure” solidify these facts. Listing the current lunch menu showed the email recipient exactly where the problem is. Research was laid out giving a positive example to why the issue should be of importance.…

    • 432 Words
    • 2 Pages
    Good Essays
    Read More
  • Good Essays

    HCS 325 Effective Communication Paper
    • 896 Words
    • 4 Pages

    HCS 325 Effective Communication Paper

    Effective communication is vital in assuring the message is interpreted correctly. Listening openly, understanding the intent of the message and using proper body language in receiving and delivering the message is positive in communication. Preventing negative communication is the ultimate goal for organizations in order for them to succeed. Applying the proper techniques of communicating continues to be a challenge among organizations in today’s…

    • 896 Words
    • 4 Pages
    Good Essays
    Read More
  • Better Essays

    Communication and Crisis
    • 1022 Words
    • 5 Pages

    Communication and Crisis

    The uncertainty and high stress of each event, good communication will minimize negative impacts of fear and concern, increase knowledge, and understanding, enhance trust and credibility, encourage appropriate behaviors, and potentially help save lives (Vincent Covello, 2007).…

    • 1022 Words
    • 5 Pages
    Better Essays
    Read More
  • Better Essays

    Second Order Information
    • 1480 Words
    • 6 Pages

    Second Order Information

    Second order information plays a vital role in how messages are written or interpreted. People often struggle to use the correct words while communicating with others. With the addition of second order information, people must furthermore incorporate how the message recipient will interpret the message. Instances of second order information abound in daily life. Friends’ texting or chatting with each other often includes inside jokes or phrases that are significant to only a few people. An employee who received a positive job performance review may try to read between the lines of the report to discover how he can improve. One instance when second order information influenced how I interpreted a message was when I was a part of my high school tennis team. My coach was often hard on us when we would lose a match. However, I often felt that he was much harder on me than on my teammates because he did not compliment me as much as he did for my teammates. He often said things like “you can do better” or “that’s not good enough”. For a while I thought this was unfair and I expressed my discontent in a private meeting with my coach. We had a conversation…

    • 1480 Words
    • 6 Pages
    Better Essays
    Read More
  • Good Essays

    Fred The Supervisor: Case Study
    • 331 Words
    • 2 Pages

    Fred The Supervisor: Case Study

    You explain that “timing is as important as your choice of words, whether you’re talking to parents, children, friends, superiors, subordinates, or customers. The best time to attempt to convey important communications face-to-face occurs when your message is competing for the least with other situations affecting the listener.” You are confident that you will be able to convey your concerns in a calm and respectful manner while at the same time breaking down the communication barriers within Fred and the…

    • 331 Words
    • 2 Pages
    Good Essays
    Read More
  • Satisfactory Essays

    Hala Madrid
    • 745 Words
    • 3 Pages

    Hala Madrid

    The communication “lessons” that this fable able to offer to those who are serious about careers in the new workplace is to be effective communicator, not to be bias and factual reporting. If an individual is an effective communicator, he or she will be able to communicate effectively with colleagues, bosses and…

    • 745 Words
    • 3 Pages
    Satisfactory Essays
    Read More
  • Good Essays

    Chilean Miners
    • 852 Words
    • 4 Pages

    Chilean Miners

    The message delivered must be done so in a tactful manner and with as much empathy as possible. The message must also be able to deliver the facts known at the time. Plans to provide support…

    • 852 Words
    • 4 Pages
    Good Essays
    Read More
  • Powerful Essays

    Three Step Writing Process
    • 8381 Words
    • 34 Pages

    Three Step Writing Process

    6 Explain why good organization is important to both you and your audience 7 Summarize the process for organizing business messages effectively…

    • 8381 Words
    • 34 Pages
    Powerful Essays
    Read More
  • Better Essays

    Poorly written email
    • 1026 Words
    • 5 Pages

    Poorly written email

    Have you ever received a demeaning email? If you have, it surely made you feel belittled and underappreciated. These hostile situations frequently occur in the workplace, where personalities, titles, and rankings mix together. The following poorly written email ignited a fire between two coworkers, showing the importance of focus, diction, style, and tone.…

    • 1026 Words
    • 5 Pages
    Better Essays
    Read More
  • Better Essays

    Entourage Final Paper
    • 1558 Words
    • 7 Pages

    Entourage Final Paper

    Communication is a tremendous aspect of everyday life. The effects of positive and negative communication are imperative to making deals, providing information, and even everyday office interaction. The way people communicate with each other defines their character, especially in an office setting. Positive communication skills are appreciated and are the basis of running a successful company. Conversely, negative communication can lead to business failure, as well as poor relationships with co-workers. Three positive methods of communication are active listening, effective speaking, and confidence. Three negative methods of communication are strong reactions, providing misleading information, and the use improper communication tools. Ari Gold displays both positive and negative communication skills as a Hollywood agent.…

    • 1558 Words
    • 7 Pages
    Better Essays
    Read More
  • Satisfactory Essays

    Breaking Bad News: Writing Tips
    • 755 Words
    • 4 Pages

    Breaking Bad News: Writing Tips

    Unfortunately, there will be times in your career when you have to report bad news to someone. It’s awful to give and awful to hear, but there are certainly better and worse ways to present the message. For this assignment, you will select one of the scenarios below and craft a bad news letter to the fictional recipient.…

    • 755 Words
    • 4 Pages
    Satisfactory Essays
    Read More
  • Good Essays

    bad news letter
    • 956 Words
    • 4 Pages

    bad news letter

    In writing a bad news letter, every effort should be made to reduce the impact.…

    • 956 Words
    • 4 Pages
    Good Essays
    Read More
  • Satisfactory Essays

    Business Communication Assignment
    • 382 Words
    • 2 Pages

    Business Communication Assignment

    Lastly, the barrier of defensiveness can be highlighted. The overall communication climate within the organisation would impact on the senders’ message being accepted.…

    • 382 Words
    • 2 Pages
    Satisfactory Essays
    Read More

Related Topics