Fred The Supervisor: Case Study
Based on the new duties assigned to Fred the Supervisor he has not been around much, therefore not available to interact or communicate with his employees. Aware that the company will be conducting appraisals in a few weeks it is imperative that Fred is available to help with the evaluations and provide feedback based on the employee's work performance.
During the semi-monthly meetings, Fred advised his employees that the company believed in having an open-door policy in which “any time employees want to see them (supervisors), all they need do is drop in.” (Drafke, 2009, p. 125) Unfortunately, Fred has been in and out of meetings therefore not being available for the employees to stop by to speak to him. He has heard thru the grapevine that several employees have become disgruntled over his absence.
To remain neutral, you decide to send an appointment request in writing explaining your frustrations and additionally requesting the opportunity to go over some of your concerns. Nevertheless, you are aware of Fred’s schedule so you ensure that the email is “complete, concise, correct and conversational.” (Drafke, 2009, p. 126) Moreover, avoiding too much detail but just enough to express the importance of the meeting request. As you are leaving out for lunch you see that Fred is coming back from a meeting and your co-worker …show more content…
You explain that “timing is as important as your choice of words, whether you’re talking to parents, children, friends, superiors, subordinates, or customers. The best time to attempt to convey important communications face-to-face occurs when your message is competing for the least with other situations affecting the listener.” You are confident that you will be able to convey your concerns in a calm and respectful manner while at the same time breaking down the communication barriers within Fred and the
During the semi-monthly meetings, Fred advised his employees that the company believed in having an open-door policy in which “any time employees want to see them (supervisors), all they need do is drop in.” (Drafke, 2009, p. 125) Unfortunately, Fred has been in and out of meetings therefore not being available for the employees to stop by to speak to him. He has heard thru the grapevine that several employees have become disgruntled over his absence.
To remain neutral, you decide to send an appointment request in writing explaining your frustrations and additionally requesting the opportunity to go over some of your concerns. Nevertheless, you are aware of Fred’s schedule so you ensure that the email is “complete, concise, correct and conversational.” (Drafke, 2009, p. 126) Moreover, avoiding too much detail but just enough to express the importance of the meeting request. As you are leaving out for lunch you see that Fred is coming back from a meeting and your co-worker …show more content…
You explain that “timing is as important as your choice of words, whether you’re talking to parents, children, friends, superiors, subordinates, or customers. The best time to attempt to convey important communications face-to-face occurs when your message is competing for the least with other situations affecting the listener.” You are confident that you will be able to convey your concerns in a calm and respectful manner while at the same time breaking down the communication barriers within Fred and the