Administrative Office Management Chapter 1
Administrative Office Management
Chapter 1
The office in today’s world of business
The office
- A place where activities take place to facilitate operations of the business enterprise
- Data gathering, record keeping, info management, business communication
- “beehive” of activity where substantial paperwork of many kinds are done
Importance of office work
- Facilitating/servicing unit for all major functions in the company
- Brain and nerve centre because of its network of activities
- Inefficiency in office operations could impair the smooth function of the whole organization
Office Network of Activities
- Giving out instructions/directions for implementation and guidance
- Coordinating men, materials and machines to attain company objectives
- Doing statistical research as needed
- Providing fundamental information for continuous succession of management decisions
Office Management
- Sometimes called “Office administration”
- Efficient functioning of office operations that starts with organization of the office and leads on to the supervision of its personnel , machine and operations
Objectives of office management
- * Management of “information” i.e. words, figures or symbols that are basic to decision making *
• Improvement- Improve work methods and personnel activities with a minimum waste of time, effort, money and materials
• Facilitation- facilitate operations thru use of office machines and equipment, physical facilities and satisfactory working conditions
• Control- regulating and restraining activities where needed to bring about correlation and coordination; results are checked against standards
Trends in the Office Management
• Rapid transfer of skills from human beings to semi automatic machinery
• Increasing use of computers, electronic data processing and fax machines
• Avalanche of paper work vs. “paper-less” office
• Emphasis on personnel development either initiated by the company or the individual
•
Chapter 1
The office in today’s world of business
The office
- A place where activities take place to facilitate operations of the business enterprise
- Data gathering, record keeping, info management, business communication
- “beehive” of activity where substantial paperwork of many kinds are done
Importance of office work
- Facilitating/servicing unit for all major functions in the company
- Brain and nerve centre because of its network of activities
- Inefficiency in office operations could impair the smooth function of the whole organization
Office Network of Activities
- Giving out instructions/directions for implementation and guidance
- Coordinating men, materials and machines to attain company objectives
- Doing statistical research as needed
- Providing fundamental information for continuous succession of management decisions
Office Management
- Sometimes called “Office administration”
- Efficient functioning of office operations that starts with organization of the office and leads on to the supervision of its personnel , machine and operations
Objectives of office management
- * Management of “information” i.e. words, figures or symbols that are basic to decision making *
• Improvement- Improve work methods and personnel activities with a minimum waste of time, effort, money and materials
• Facilitation- facilitate operations thru use of office machines and equipment, physical facilities and satisfactory working conditions
• Control- regulating and restraining activities where needed to bring about correlation and coordination; results are checked against standards
Trends in the Office Management
• Rapid transfer of skills from human beings to semi automatic machinery
• Increasing use of computers, electronic data processing and fax machines
• Avalanche of paper work vs. “paper-less” office
• Emphasis on personnel development either initiated by the company or the individual
•