Improve quality and efficiency of health service delivery by creating conducive environment for health professionals just focus on clinical services
Preconditions for outsourcing
Outsourcing is possible if it ensures
1.Reduction in cost of providing the services
2.Quality improvement (of service provision) with the same level of cost
3.Reduces workload of hospital management body so that they focus on provision of clinical services
Advantages of outsourcing food services in hospitals
1) Improves the small budget for food service operation because the hospitals oftentimes think that Food Services is not a core process.
2) Then there is a problem in the renovation of the whole department because of the limited budget and purchasing of new equipment, which may be done by the outsourced company.
3) Salaries and benefits of the Food Service employees will not be a problem of the hospital.
4) The hospital may request for the transfer of non-performing employees of the outsourced company to their other outlets, if this is included in the contract.
5) As a whole, outsourcing food services is still advantageous to the hospital due to the favorable outcomes cited above.
6) However, the hospital should have an experienced, expert Nutritionist - Dietitian / Hospital Representative who shall closely and diligently monitor the various food service operations on a daily basis, of the outsourced company, so that expected performance and client satisfaction are duly sustained.
Contracting with companies that provide essential services such as laundry, housekeeping, or dining services can be cost effective and can substantially benefit healthcare providers. For example, utilizing outside suppliers for laundry has been and continues to be a successful option for hospitals. Before the economy took a downturn, 74% of top hospitals outsourced support services that included laundry assistance.6 Because of the continued monetary incentives for