The key actors in the AgeCare Environment are mainly employees who work in the AgeCare. There are three parts in the AgeCare system. They are Head-Office, Centres and Projects.For Head-Office environment, the key actors are Chief Executive Officer (CEO) - a link man between Senior Executive Committee (SEC), trustees and Staff reports to the SEC and trustees about whole AgeCare condition Administrative Department Staff- gather information about the centres and projects manage support for the project and reports to the trustees about project's informationf inancial Department Staff - manage funds from the trustees allocate budgets to each centre and each project manage reports about financial information and reports to the trustees For Centre environment, the key actors are Centre Manager-manage the centre operations allocate budget to each projects concerned with the centre report information about projects to head-office Assistant Manager-gather information from projects report information to Centre Manager admin Support Staff-support resources to each project gather information from each projects and report to head-office's Information Quality Officer For Project environment, the key actors are Lead-Worker-manage the project plan for project's schedule allocate fund and budgets for project manage the staff and volunteers gather information about project report to Centre Manager and Head-Office Full-time staff-give services for elderly people report information about project to Lead-Worker regularly Volunteer-give services for elderly people report information about project to Lead-Worker regularly Other key actors in the system boundary,Senior Executive Committee-monitor for whole AgeCare manage for whole AgeCare make negotiation and contract with trustees Outside the boundary, the key actors are Trustees-give funds for the projects monitor and supervise for Projects
A2.2- Key issues and areas of conflict affecting