And Kamal Pest Control Case Study
3.1 THE PROCESS OF OPERATION MANAGEMENT The systems in operation management of Kamal & Kamal Pest Control have two sections. The first section is core system which means this section have marketing department, Operation department, Customer Relationship Management (CRM) department, purchasing department and Human Resources (HR) department. The second section is the supporting system which the system to support the core. The function of system is all department need to play their roles. If one department does not do the role, the system will problem and can cause to the company. The flow of the process operation management in Kamal & Kamal Pest Control is use the systematic way and follows the procedures. There are many department involved
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In the form, they need to give some details how much the chemical used, when use it and so on. In operation department, they have two team. In this week team A will do this job like do pest control of cockroaches. Then, for next week, team B will do the same job. This is calling Standard Operating Procedure (SOP). The systems of work will same as the order of customers. After the operation department does their job, Customer Relationship Management (CRM) department need to identify the satisfaction of the customers about the service and how the operation department do their work at the place of the customers. They also will record the complaints and compliment of the customer to the revision and fix their service. With this method, their service can improve and advance with faster and better. Last process of operation management is finance department will involve. In the finance department, they need to do invoice for the customers. Then, the customers will do the payment of the services. After that, the finance department will record for purpose of documentation. The purpose of documentation is to establish protection from discrimination and to determine the accommodations to which the individual may be entitled. All documentation will review with the Coordinator on an individual case-by-case …show more content…
Documentation of specific disability does not guarantee specific accommodations. After initial review, additional documentation may be required. Acceptance documentation is recent (within the past 3 years) and comprehensive. They also have states a specific diagnosis, describe the current functional impact and include recommendation for accommodations. Evaluation must be completed by a properly credentialed professional who has no personal relationship with the individual being evaluated.
3.2 LIFE CYCLE AND STRATEGY
4 Business cycle service
cost of development production sales revenue INTRODUCTION GROWTH MATURITY DECLINE
In the form, they need to give some details how much the chemical used, when use it and so on. In operation department, they have two team. In this week team A will do this job like do pest control of cockroaches. Then, for next week, team B will do the same job. This is calling Standard Operating Procedure (SOP). The systems of work will same as the order of customers. After the operation department does their job, Customer Relationship Management (CRM) department need to identify the satisfaction of the customers about the service and how the operation department do their work at the place of the customers. They also will record the complaints and compliment of the customer to the revision and fix their service. With this method, their service can improve and advance with faster and better. Last process of operation management is finance department will involve. In the finance department, they need to do invoice for the customers. Then, the customers will do the payment of the services. After that, the finance department will record for purpose of documentation. The purpose of documentation is to establish protection from discrimination and to determine the accommodations to which the individual may be entitled. All documentation will review with the Coordinator on an individual case-by-case …show more content…
Documentation of specific disability does not guarantee specific accommodations. After initial review, additional documentation may be required. Acceptance documentation is recent (within the past 3 years) and comprehensive. They also have states a specific diagnosis, describe the current functional impact and include recommendation for accommodations. Evaluation must be completed by a properly credentialed professional who has no personal relationship with the individual being evaluated.
3.2 LIFE CYCLE AND STRATEGY
4 Business cycle service
cost of development production sales revenue INTRODUCTION GROWTH MATURITY DECLINE