Assignment 1 OPM 
OPERATION MANAGEMENT (MGT508) Assignment One
Assignment 1 (case 1)
Answer:
Bob Raines and Megan Waters own and operate the Rainewater Brewery, a micro –brewery that grew out of their shared hobby of making home brew. The process charts of the brewery preparation shown below.
According to this process they both make around batch of 1000 bottles. During the process of beer making if the slightly colour and taste was a little off then whole batch rejected. But they both do not afford the cost of the rejected batch.
So the several quality control method that Rainwater Brewery might use to ensure the good quality beer and it’s discussed the below.
Quality control method:
The good quality of beer means the beer that consistently meets the specification. The consistency is the important word to maintain the quality system in the process of making beer. So to define the consistency two main things needed to understand such as.
1. How do to establish the specification and how do to measures the specification have been meet?
2. How the brewers setup the process for to achieve the consistency?
Specification:
Specification of beer done at all the time based on the colour, taste, raw material, properties, place, process etc. As we know the specification is done by two method such as.
1. Sensory method: those done by the human sense.
2. Instrumental analysis: those done by instrument.
Sensory method:
This method is very cheap and more useful. I know this method is not easy to apply and it mainly focus on beer color, taste, clarity and the foam.
Taste analysis: For to apply this method the brewery make one taste panel department and this department which do always test analysis. In this analysis the taste panel first collect the sample of flavor from different supplier and taste according to experience and select the best flavor taste
Assignment 1 (case 1)
Answer:
Bob Raines and Megan Waters own and operate the Rainewater Brewery, a micro –brewery that grew out of their shared hobby of making home brew. The process charts of the brewery preparation shown below.
According to this process they both make around batch of 1000 bottles. During the process of beer making if the slightly colour and taste was a little off then whole batch rejected. But they both do not afford the cost of the rejected batch.
So the several quality control method that Rainwater Brewery might use to ensure the good quality beer and it’s discussed the below.
Quality control method:
The good quality of beer means the beer that consistently meets the specification. The consistency is the important word to maintain the quality system in the process of making beer. So to define the consistency two main things needed to understand such as.
1. How do to establish the specification and how do to measures the specification have been meet?
2. How the brewers setup the process for to achieve the consistency?
Specification:
Specification of beer done at all the time based on the colour, taste, raw material, properties, place, process etc. As we know the specification is done by two method such as.
1. Sensory method: those done by the human sense.
2. Instrumental analysis: those done by instrument.
Sensory method:
This method is very cheap and more useful. I know this method is not easy to apply and it mainly focus on beer color, taste, clarity and the foam.
Taste analysis: For to apply this method the brewery make one taste panel department and this department which do always test analysis. In this analysis the taste panel first collect the sample of flavor from different supplier and taste according to experience and select the best flavor taste
References: 1. Quality control method by Michael J. Lewis. Published in June 1997 issue of BrewPub Magazine. http://www.probrewer.com/resources/library/bp-qualitycontrol.php 2. Enhancing the customer experience by CVS Caremark company. http://info.cvscaremark.com/our-company/corporate-responsibility/customers-and-patients/protecting-our-customers 3. Operation Management 7th Edition book (International Student version) written by Russell & Taylor. Copyright@ 2011 John Wiley & sons (Asia) Pte Ltd.