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INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS

VOL 3, NO 10

FEBRUARY 2012

Studying Impacts of Psychological Factors on Consumer’s buying Behavior at Iranian Chair Stores Ali Mollahoseyni Associate Professor, Management Department, Faculty of Administrative sciences and Economic, Shahid Bahonar university of Kerman, Kerman, Iran Ali Nasr Esfahani Assistant Professor, Management Department, Faculty of Administrative sciences and Economic, University of Isfahan, Isfahan, Iran Maryam Jafarzadeh6 MA student, Management Department, Faculty of Administrative sciences and Economic, Shahid Bahonar university of Kerman, Kerman, Iran
Abstract Recognition of consumer’s behavior is necessary to developing effective marketing plans. Offering appropriate marketing mix for specific target market requires to recognition of consumers preferences and their decision making processes. Also marketers need to know how their selected marketing mix affects consumer’s decision making processes. Therefore this article was aimed to Studying Impacts of Psychological Factors on Consumer’s buying Behavior. Statistical population of this study is Iranian Chair Stores at Kerman city and sample consists 171 of consumers and have been selected by available sampling method. In order to collecting data a questionnaire including 26 items has been used. The results indicate that awareness of quality, awareness of price, innovative characteristics, diversity, loyalty to store, and planning influence consumer’s buying behavior and so these variables have direct and significant relationship with consumer’s buying behavior. Also other variables including financial limitation, buying enjoys, instantaneous decision making, loyalty to brand, and time limitation don’t influence consumer’s buying behavior. Finally some empirical suggestions have been offered for marketing managers and related professionals. Key words: Psychological factors, Buying behavior, and



References: VOL 3, NO 10 FEBRUARY 2012 Ailawadi, K.L., Neslin, S.A., Gedenk, K., (2001), "Pursuing the value conscious consumer: store brands versus national brand promotions",Journal of Marketing,vol.65,no. 1, pp.71–89. Bawa, K. & Shoemaker, R. W. 1987, ‘The Coupon-Prone Consumer: Some Findings Based on Purchase Behavior Across Product Classes’, Journal of Marketing, vol. 51, no .4, pp. 99-110. Baumgartner, H. & Steenkamp, J.E.M. 1996, “Exploratory Consumer Buying Behavior :Conceptualization and Measurement”, International Journal of Research in Marketing ,vol. 13, no. 2, pp. 121-37. Blattberg, Robert ., Buesing, Thomas., Peacock, Peter,( 1978),” Who is The Deal Prone Consumer?”, Advances in Consumer Research ,Vol.5, pp. 57-62. Del Vecchio, Devon ,(2005),” Deal-Prone Consumers’Response to Promotion:The Effects of Relative and Absolute Promotion Value “,Psychology &Marketing,Vol. 22,no. 5,pp. 373–391. Hoyer, W. D. & MacInnis, D. J. 1997,”Consumer Behavior”, Houghton Mifflin Company, U.S.A. Hawkins, D., Best,R. & Coney,K. 1998,”Consumer behavior, Building marketing strategy”, 7thedn, International edn, McGraw-Hill, U.S.A. Kim, B.D., Srinivasan, K., Wilcox, R.T., (1999)," Identifying price sensitive consumers: the relative merits of demographic vs. purchase pattern information",Journal of Retailing,vol.75,no 2, pp.173–193. Kotler, Philip, Armestrang, Gree, (2000), Priciples of Marketing, translated to persian by Bahman Forozande, Isfahan, Atropat Publishers. Lichtenstein, D. R. & Ridgway, N. M. 1993,”Price perceptions and consumer shopping behavior, A Field Study”, Journal of Marketing Research, vol.30, no. 2, pp. 234-245 . Martinez, Eva., Montaner, Tresa., (2006),"The effect of consumer’s psychographic variables upon dealproneness",Journal of Retailing and Consumer Services,voi.13,no.2,pp.157–168. Mowen, J. & Minor, M.1998, Consumer behavior, 5th edn, Prentice-Hall, New Jersey. Schneider,L.G.,Currim,I.S.,(1991),"Consumer purchase behaviors Associated with active and passive dealproneness", International Journal of Research in Marketing,vol.8, 205–222. Wansink, B., Kent, R. J. & Hoch, S. J. 1998,”An anchoring and adjustment model of purchase quantity decisions”, Journal of Marketing Research, vol. 35, no. 1, pp.71-81 . COPY RIGHT © 2012 Institute of Interdisciplinary Business Research 263

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