Assignment 3: Final Project Paper
Assignment 3: Final Project
SUO
February 14, 2015
Dr. James Kroeger
Being a company that services customers through the utilization of its employees, a company such as SEIIC must analyze and question what has caused a change in its customer and employee satisfaction and how could they develop a plan to increase their retention in employees thus satisfying the needs of their customers. In an effort to accomplish this task the trends in areas such as training, performance management, and career management must be reviewed and changed accordingly.
Training
The beginning to retention of a good employee lies in the training approach that an organization takes in its new employees. Keeping employee retention at minimum while …show more content…
Cross training new employees in the company provides a sense of worth to the employee and allows them to see their value as an asset to that organization.
The ability to make employees aware of the possibility to expand on their knowledge could prove to be very beneficial to an organization. “With today 's technology, offering a variety of management training has become ever more cost effective”. Online training is a tool that could be very inexpensive to an organization and would allow the ability of an employee to cross trained in a less time consuming way. Retention of the right resources is a benefit to companies that offer online training and this could also be designed to the specifics of the organization. Despite which method is your chosen method of management training it could prove to be an effective tool and could possibly be a great cost saving benefit. (Gross …show more content…
Career management is not a singular event but a continuing process that is a necessity for adapting to the changing demands of the 21st Century economy.” (Career Vision 2009) In efforts to promote career management, SEIIC should first devise a training process for employees that allows them to grow the implementation of performance management programs. After the employee has accomplished these two hurdles, he or she will be ready for career management. More commonly, employees that are career management oriented initially begins at entry level points within the company and grow within. Once their full potential is reached, they have gained extensive knowledge of the company and can be a tremendous asset and aid in the growth of the company or organization. Through effective efforts of human resources management in the area of developing and implying career management goals, employee retention is almost inevitable, which in turn allow the employee to provide excellent customer service.
Performance
SUO
February 14, 2015
Dr. James Kroeger
Being a company that services customers through the utilization of its employees, a company such as SEIIC must analyze and question what has caused a change in its customer and employee satisfaction and how could they develop a plan to increase their retention in employees thus satisfying the needs of their customers. In an effort to accomplish this task the trends in areas such as training, performance management, and career management must be reviewed and changed accordingly.
Training
The beginning to retention of a good employee lies in the training approach that an organization takes in its new employees. Keeping employee retention at minimum while …show more content…
Cross training new employees in the company provides a sense of worth to the employee and allows them to see their value as an asset to that organization.
The ability to make employees aware of the possibility to expand on their knowledge could prove to be very beneficial to an organization. “With today 's technology, offering a variety of management training has become ever more cost effective”. Online training is a tool that could be very inexpensive to an organization and would allow the ability of an employee to cross trained in a less time consuming way. Retention of the right resources is a benefit to companies that offer online training and this could also be designed to the specifics of the organization. Despite which method is your chosen method of management training it could prove to be an effective tool and could possibly be a great cost saving benefit. (Gross …show more content…
Career management is not a singular event but a continuing process that is a necessity for adapting to the changing demands of the 21st Century economy.” (Career Vision 2009) In efforts to promote career management, SEIIC should first devise a training process for employees that allows them to grow the implementation of performance management programs. After the employee has accomplished these two hurdles, he or she will be ready for career management. More commonly, employees that are career management oriented initially begins at entry level points within the company and grow within. Once their full potential is reached, they have gained extensive knowledge of the company and can be a tremendous asset and aid in the growth of the company or organization. Through effective efforts of human resources management in the area of developing and implying career management goals, employee retention is almost inevitable, which in turn allow the employee to provide excellent customer service.
Performance