Barriers to Effective Communication
Barriers to Effective Communication
CJA304
In this paper, I will describe the process of communication as well as its components, describe the difference between listening and hearing, describe the formal and informal channels of communication, and suggest strategies that may be implemented to overcome communication barriers. Communication can be described as “a process involving several steps, among two or more persons, for the primary purpose of exchanging information” (Wallace & Roberson, 2009). There are two types of communication that we use in our everyday lives: verbal and nonverbal communication. In order to be an effective communicator, a person should consider the components of communication (Wallace & Roberson, 2006). These five steps that should be considered carefully so as to ensure there are no failures along the way. If there is a failure during any one of these steps, the process will break down, and the message being conveyed will not be received accordingly; the idea will not be understood as it is originally intended. The Communication Process Communication can be defined in many ways. According to Wallace and Roberson, it is a process involving two or more people with the primary purpose of exchanging information (Wallace & Roberson, 2006). This process consists of five steps: transmitting an idea, sending the message, receiving the message, understanding the message, and providing feedback. The first step of the process, transmitting an idea, consists of forming an idea and having the desire to express it. There are three different ways a message can be transmitted: verbally, written, and through actions. Language and tone are important factors to keep in mind when forming the message. Language that is too formal, or informal, can affect the overall process. A tone that is too harsh can cause the receivers to ignore the message and possibly even feel insulted. Another important
CJA304
In this paper, I will describe the process of communication as well as its components, describe the difference between listening and hearing, describe the formal and informal channels of communication, and suggest strategies that may be implemented to overcome communication barriers. Communication can be described as “a process involving several steps, among two or more persons, for the primary purpose of exchanging information” (Wallace & Roberson, 2009). There are two types of communication that we use in our everyday lives: verbal and nonverbal communication. In order to be an effective communicator, a person should consider the components of communication (Wallace & Roberson, 2006). These five steps that should be considered carefully so as to ensure there are no failures along the way. If there is a failure during any one of these steps, the process will break down, and the message being conveyed will not be received accordingly; the idea will not be understood as it is originally intended. The Communication Process Communication can be defined in many ways. According to Wallace and Roberson, it is a process involving two or more people with the primary purpose of exchanging information (Wallace & Roberson, 2006). This process consists of five steps: transmitting an idea, sending the message, receiving the message, understanding the message, and providing feedback. The first step of the process, transmitting an idea, consists of forming an idea and having the desire to express it. There are three different ways a message can be transmitted: verbally, written, and through actions. Language and tone are important factors to keep in mind when forming the message. Language that is too formal, or informal, can affect the overall process. A tone that is too harsh can cause the receivers to ignore the message and possibly even feel insulted. Another important