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Basic Computer
SET – A

Comprehensive Unit Test (MBA) - HRM
INSTRUCTIONS:
1. Solve all the following “SECTIONS” [Hand-Writing
Format] with Cover Page
2. Submit “The TEST” on Friday 11 April 2014 @ 6:30 PM

FACULTY: PROFESSOR DR. M. MAHMODUL HASAN
SECTION – A: Micro Case Study: HSBC

HSBC in Asia: A Case Study on Harmonization of HR Practices
Forces in the world economy have necessitated that financial institutions become more international in outlook if they are to survive in the global arena. Noticeable changes, for example mergers and acquisitions, emergence of new players, deregulation and application of new technology, have been seen in the structure of the global financial industry in the last few years. These changes have intensified competition among financial institutions in many countries such as the East Asian economies.
Three areas of international HRM that concern these financial institutions are recruitment and selection, learning and development and reward.
This case study considers HSBC’s HRM policies and practices in East Asia, what institutional and cultural factors influence their HRM approaches and the implications of change in new practices. HSBC Holdings is the world’s largest company and bank and has significant presence in the major financial markets operating a network of around 600 offices in 20 countries in the
Asia-Pacific region. It has a long history in East Asia which can be traced back to the nineteenth century. When entering the Asian market many multi-national enterprises have adopted an ethnocentric approach to their recruitment and selection policies, key positions being filled by expatriates from the home country although a few have taken the geocentric route to search for the best people regardless of country of origin. However the key issue for many of the Tiger economies has been a large pool of unskilled and semi-skilled workers and a shortage of sufficient numbers of well-trained managers and technical

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