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Unit 1
Structure

E-Commerce Framework

1.1 Introduction Objectives 1.2 Definition of E-Commerce 1.3 Origin of E-Commerce 1.4 History of the Internet 1.5 E-Commerce Opportunities for Businesses 1.6 Working of E-Commerce 1.7 E-Commerce vs the Traditional Business Mechanism 1.8 Advantages of E-Commerce 1.9 Disadvantages of E-Commerce 1.10 Main Goals of E-Commerce 1.11 Summary 1.12 Glossary 1.13 Terminal Questions 1.14 Answers References

1.1 Introduction
Today, if you suddenly wish to own a copy of your favourite novel, you need not plan a trip to the nearest book store and be disappointed if a copy is not available. Nor do you have to make repeated trips to check whether the store has been able to obtain one for you. All you need to do is, switch on your computer, log on to the Web and visit one of the numerous online bookstores such as Amazon.com, SimplyBooks.in, uRead.com, eBay India and Flipkart.com. You can select the books you want and have them delivered at your doorstep without moving out of your house. That is how easy electronic business or e-commerce has made shopping for you today. It is not just books that can be bought in this manner. Everything is bought, sold, hired, exchanged or traded online today— from books, toys, garments and electronic appliances to cakes, flowers and gifts.

E-Commerce

Unit 1

Amazon.com, Inc. is a multinational electronic commerce company headquartered in Seattle, Washington, United States. It is the world 's largest online retailer. Amazon has separate websites for the following countries: United States, Canada, United Kingdom, Germany, France, Italy, Spain, Japan, and China. It may also launch websites in Netherlands, Sweden, and India. It also provides international shipping to certain countries for some of its products.

The term e-commerce refers to the amalgamation of tools built on information and communication technologies (by and large known as business software), in the organization, to enhance



References: 1. Turban, Efraim, Jae Kuy Lee and Michael Chung. Electronic Commerce: A Managerial Perspective. Prentice-Hall, 1999. 2. Whitley, David. E-Commerce: Strategy, Technologies and Applications. Tata McGraw-Hill, 1998. Sikkim Manipal University Page No. 19

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