1. Explain the concept of Returns to Scale as it applies to electronic commerce and physical businesses.
. What is a Service Level Agreement and how can it be used in e-Business?
3. A traditional business environment in a physical building is called a
4. Interoperability requires standardization in four dimensions
5. Which of the following are core enterprise applications that exist within Business-to-Business (B2B) e-Markets?
6. Networks are kept safe from typical e-Business threats such as spoofing and Business - Management TRUE/FALSE. Write 'T' if the statement is true and 'F' if the statement is false. 1) Purchasing a new server is an example of an infrastructure investment.
2) Publishers have elected to sell books through online companies like Amazon.com, through retailers like Barnes and Noble, through wholesalers who sell to small book stores, and through their own Web sites. This is an example of a multichannel approach.
3) Electronic retailing is primarily found in B2B markets.
4) E-tail success requires either quality merchandise, excellent prices, or excellent service.
5) Since Napster encouraged peer-to-peer file sharing and did not actually publish music at its site, the courts ruled that Napster's operations were exempt from traditional copyright laws.
6) A retailer is an intermediary that operates between manufacturers and consumers. .
7) Key performance indicators are used to quantitatively track critical success factors.
8) In evaluating EC projects, it is always necessary to complete a cost-benefit analysis, even when the cost of the project is small and the value to the organizati...
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