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Bsb124 Reflective Portfolio Report

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Bsb124 Reflective Portfolio Report
Reflective Portfolio for
BSB124
Word Count: 2100
Student Id: 8911941
Student Name: Monil Mehta
Tutor Name: Mr. Sujit Soni

Contents

1) Introduction:

In this portfolio, I shall reflect on number of intrapersonal and interpersonal competencies relevant for my professional performance. Reflective learning is an important element of effective performance as research (Brockbank & Mcgill, 2012) has demonstrated that reflective style of learning leads to improvement in a variety of dimensions. While reflecting myself, I am specifically focusing on Emotional Intelligence and Conscientious using Jackson’s hybrid model of learning and conflict resolution to show my interpersonal skills. With a range of questionnaires
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Jacksons model of learning (Jackson,2005) aims at uniting biological, socio­cognitive and experiential theories of personality (Jackson, 2005; 2008). All the three together make out a perfect outcome of an individual’s profile in accordance to the best way for them to learn (2009c).
According to Jackson the level of sensation seeking can create functional or dysfunctional outcomes (Jackson, 2005). Functional outcomes are positive where learners re-express their sensation seeking by socio-cognitive construct such as emotional intelligence and conscientiousness while the dysfunctional outcomes lead to poor job performance and negative results (O’Connor & Jackson, 2008; Jackson, 2011b). To reach my professional goal, the ability to carve functional outcomes in me and not let the dysfunctional be a hindrance to my achievements will be important and valuable.
2.2)
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Moreover I have moderate skills to compromise, force or solve problems. I have a tendency to yield or avoid conflicts because they lead to disagreements which makes me feel uncomfortable (McShane, Olekalns & Travaglione, 2013). This is inconsistent with my self-concept as I rather approve myself to get along with everyone (McShane, Olekalns & Travaglione, 2013). Yet being moderate at handling conflicts by other styles, I tend to use different ways to solve issues in different situations.
I used situational tactics while working in the group for the BSB124 Group Presentation. I used to always yield and agree at what my group members said and performed according to their wishes whenever there were any arguments, justifying my yielding and avoiding style. But when we came down the line on the presentation day, I forced my fellow mates to put add a bit to my part as it wasn’t apt. Hence showed my compromising and forcing style to handle the situational conflict. They had to agree to my decision.

3.3) Conflict

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