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Btec Business Level 3 Unit 2 D2

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Btec Business Level 3 Unit 2 D2
I am hoping you can help me and provide me with the guidance to a challenge I am coming up against.

Due to the workload produced by month end closing, any orders placed in the last week of any month are looking that they will not be invoices until the following month.

I have been advised that the last week of every month and the first week of the next are so busy that Horeca sales will not be the priority which I can appreciate but however if I am expected to pay for administration supplied by any MPCS UK admin staff I would expect to receive the service to full fill my demand.

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