(TCOs A& B) What is organizational learning? Why is it important for firms to emphasize organizational learning? (Points: 10)
Organizational learning is an organization-wide ongoing process that improves its collective ability to accept, make sense of, and respond to external and internal change. It requires the collective interpretation and systematic integration of new knowledge that leads to risk taking such as experimentation and to collective action.
It is important for firms to emphasize the importance of organizational learning because knowledge is now the most important resource of a company as knowledge can be a source of differentiation and competitive edge for the company. With having an organization that constantly learns, the company will be able to foster the development of innovative ideas, products, and processes that can result in more efficient company operations, better products and services, and increased revenues. Moreover, a learning organization is better …show more content…
The senior project manager, Bruce Chanick interviewed and hired a new engineer to help out Richard Hue. Rich has good qualifications and seems to be knowledgeable and motivated. The work is challenging and gives him the opportunity to showcase his computer skills and engineering knowledge. Two weeks in he quickly became a contributing member of the team showing initiative and the willingness to work overtime and weekends to research possible solutions to potential problems. Richard was particularly adept with the computer system and Bruce is ecstatic about his new hire Richard is a loner on and off the job. He is from country x a small island with a high power-distance culture all of the other members of the team member felt Richard flouts his education and knowledge and none of them like him in fact can 't stand