Bus230 Exam Iii Review Ch10-13
BBus20 - Exam III Review - Ch 10-13
Name: ___________________________________________________________________________
1. While trying to determine the effects of lighting and noise on workers' productivity, which of the following found that social and psychological factors could significantly affect productivity?
A. Frederick Taylor
B. Elton Mayo
C. Abraham Maslow
D. Victor Vroom
E. B.F. Skinner 2. Theories X and Y are most closely associated with
A. Abraham Maslow.
B. Frederick Herzberg.
C. Douglas McGregor.
D. Elton Mayo.
E. William Ouchi. 3. Sue wants to be warm, but she is not; she has a
A. problem.
B. motivation.
C. morale.
D. need.
E. goal. 4. An inner drive that directs behavior toward objectives is called
A. a goal.
B. a need.
C. motivation.
D. morale.
E. an incentive. 5. According to Maslow's hierarchy of needs, a person who buys a smoke alarm is motivated to do so in an attempt to fulfill the following need:
A. physiological.
B. social.
C. esteem.
D. security.
E. self-actualization. 6. All of the following would be examples of objective assessments of an employee's performance appraisal except
A. a factory worker's level of output.
B. number of units sold for a salesperson.
C. a ranking system for an office worker.
D. batting average for a baseball player.
E. shooting percentage for a basketball player. 7. The major reason for forming a labor union is that
A. a group has more clout with management than an individual.
B. management always listens to groups.
C. unions are good social groups.
D. unions are socialistic.
E. unions force employers to hire too many people. 8. To achieve its objectives, management may use
A. boycotts.
B. strikes.
C. lockouts.
D. picketing.
E. all of the above. 9. June works at McDonald's twenty hours per week as a grill operator. She will probably be paid with which of the following compensation methods?
A. Commission.
B. Time wages.
C. Piece
Name: ___________________________________________________________________________
1. While trying to determine the effects of lighting and noise on workers' productivity, which of the following found that social and psychological factors could significantly affect productivity?
A. Frederick Taylor
B. Elton Mayo
C. Abraham Maslow
D. Victor Vroom
E. B.F. Skinner 2. Theories X and Y are most closely associated with
A. Abraham Maslow.
B. Frederick Herzberg.
C. Douglas McGregor.
D. Elton Mayo.
E. William Ouchi. 3. Sue wants to be warm, but she is not; she has a
A. problem.
B. motivation.
C. morale.
D. need.
E. goal. 4. An inner drive that directs behavior toward objectives is called
A. a goal.
B. a need.
C. motivation.
D. morale.
E. an incentive. 5. According to Maslow's hierarchy of needs, a person who buys a smoke alarm is motivated to do so in an attempt to fulfill the following need:
A. physiological.
B. social.
C. esteem.
D. security.
E. self-actualization. 6. All of the following would be examples of objective assessments of an employee's performance appraisal except
A. a factory worker's level of output.
B. number of units sold for a salesperson.
C. a ranking system for an office worker.
D. batting average for a baseball player.
E. shooting percentage for a basketball player. 7. The major reason for forming a labor union is that
A. a group has more clout with management than an individual.
B. management always listens to groups.
C. unions are good social groups.
D. unions are socialistic.
E. unions force employers to hire too many people. 8. To achieve its objectives, management may use
A. boycotts.
B. strikes.
C. lockouts.
D. picketing.
E. all of the above. 9. June works at McDonald's twenty hours per week as a grill operator. She will probably be paid with which of the following compensation methods?
A. Commission.
B. Time wages.
C. Piece