Communication is a way to express feelings, thoughts and ideas ultimately with great benefits. Communication technology has changed the way the world conducts business. Business communication, in particular, has seen some of the greatest advancements due to technological developments. Technology has altered modern life in many ways, especially in the workplace. The invention of computers, the miniaturization of electronics and the development of wireless communication have all altered the business world.
The Word Communication: Its Origin and Meaning
The English word “communication” comes from the Latin word, “Communicare” which means to impart or participate or to transmit. The word “Communicare” is derived from the root “Communis” which means to make common or to share. So, communication is i) the activity or process of sharing or exchanging ideas, feelings, information, experience between two or more persons; ii) an act or instance of transmitting; iii) the information actually communicated by some means.
“Communication is the exchange of messages between people for the purpose of achieving common meanings.”- O.W. Baskin and Craig.E.Aronoff
Communication is sending and receiving information between two or more people. The person sending the message is referred to as the sender, while the person receiving the information is called the receiver. The information conveyed can include facts, ideas, concepts, opinions, beliefs, attitudes, instructions and even emotions.
Meaning of Business Communication
Business Communication is the sharing of information related to business activities and their results.
The following definition is more concerned with organisational communication.
“Administrative communication is a process which involves the transmission and accurate replication of ideas ensured by 6 feedback for the purpose of eliciting actions which will accomplish organisational goals.”(William G. Scott, Organisation Theory)
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