Preview

Business Etiquette Essay

Good Essays
Open Document
Open Document
526 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Business Etiquette Essay
Foundations of Business Communication
Assignment 2.2
3 March 2013 Business etiquette refers to acceptable behavior, manners, and professional practices in the workplace. The basis of business etiquette is respect as well as presenting oneself and the business being represented in an appropriate fashion. It shapes how business is conducted and provides guidelines of accepted behavior in the office. Composing an email, speaking on the phone, conducting office briefings, and completing tasks in a timely manner are all examples of business etiquette.
A large part of business etiquette that may not always be considered is being familiar with different business behavior among various cultures. It is crucial to know basic business etiquette differences when planning to meet with foreign business men or business women in order to avoid being disrespectful or offensive. In these situations, manners as well as being accustomed to the business etiquette associated with the foreign colleague’s culture will assist with the interaction. Also, an interpreter may be involved when networking with foreign business associates. Being courteous to the interpreter, eliminating unnecessary information, and remaining professional at all times will support effective communication.
Business etiquette not only describes actions in the workplace, but also appearance. In order to be taken seriously and have a lasting impression, dressing appropriately in the workplace is critical. Wearing distracting, tasteless clothing is considered poor business etiquette and could keep an individual from landing an initial position at a job or possible promotions.
Exhibiting good manners, presenting oneself in a positive manner, and remaining professional throughout the business day are all effective practices of displaying business etiquette. Whether meeting an associate for the first time or the twentieth, being courteous and well-mannered is the foundation of business etiquette. For



References: Manners and etiquette. (Cover story). (2010). Canadian Business, 83(9), 64-65. Pincus, M. (1999). Everyday Business Etiquette. Women In Business, 51(3), 36. Schaffer, B. F., & Kelley, C. A. (1993). Education in business etiquette: Attitudes of marketing professionals. Journal Of Education For Business, 68(6), 330.

You May Also Find These Documents Helpful

  • Good Essays

    D2 Unit 2 Computer systems

    • 3188 Words
    • 13 Pages

    Cultural differences are present wherever you travel to, you will come across cultural differences, and these can vary quite a bit, such as the language people use e.g. English people say "Chips" compared to Americans who say "Fries”. A businessman may find himself in the middle of cultural differences quite often and thus, will have to devise methods as to how to make sure no one is offended or that he is fully understood. Certain methods he would use to overcome such issues are greeting people on a last name basis. Also refraining on using most signed gestures, as they can vary in meaning quite greatly, for example, the English gesture to say something is ok (Generally a circle made with the thumb and index finger) is the equivalent of a swear in Greece. Most of the time a little bit of research about the culture you will interact with can prevent such mishaps.…

    • 3188 Words
    • 13 Pages
    Good Essays
  • Satisfactory Essays

    General communication is often determined by your audience’s, religion, culture and region, the reason being that wherever you go you are bound to come across many cultural differences. This can range from small aspects such as the way you pronounce words (e.g aluminium and aluminum) this form of communication is not limited by things such as, language and form of communication (e.g verbal/nonverbal). When going abroad for business meetings, it’s important you research the country and culture of the place you’re going to visit. The reason being that different cultures consider different things to be disrespectful, an example of this is countries such as turkey where it’s rude to show the soles of your feet. This could cause negotiations to become difficult; this is because that you disrespected their beliefs, which in turn could cause them to turn hostile. This is why it’s important to research a country’s culture/beliefs prior to going abroad.…

    • 433 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Attire is a type of nonverbal communication. What a person wears at work says a lot about them. While at work we need to remember that we are not only representing ourselves but more importantly our company. If a customer feels uncomfortable or offended due to your attire at work they may refuse to come back. Some examples of inappropriate work-place attire is excessive jewelry, tight and short clothing and sometimes even clothing or jewelry that show off beliefs and religion. All of these things may put a damper on the way you and your company is viewed by customers.…

    • 1056 Words
    • 5 Pages
    Good Essays
  • Better Essays

    Communication is very important in the business world and is required when expanding business to other countries. To have a complete understanding of a different culture, there has to be respect of customs, manners, and ethnicities. It is important to understand being able to communicate both verbally and non-verbally is the key to success. Because each of the groups may speak a different language, it needs to be priority number one to make sure everyone is on the same page and there is no confusion. Some cultures can feel uncomfortable and insult others, when there is a lack of cultural understanding.…

    • 1216 Words
    • 4 Pages
    Better Essays
  • Powerful Essays

    Xcom 100

    • 1430 Words
    • 6 Pages

    It is also important for a candidate to remain professional in appearance, actions, and speech. A candidate may discover that a company workforce may function in a casual environment, but proper etiquette…

    • 1430 Words
    • 6 Pages
    Powerful Essays
  • Better Essays

    Understanding the business culture in Japan is a must before traveling abroad. The Japanese find a handshake appropriate upon meeting. The handshake can be limp with little to no eye contact; staring is considered very rude. Along with a handshake a bow shows respect they will appreciate this and consider you respectful. The Japanese also similarly to Americans enjoy their personal space they do not like being touched. Lastly you must always be on time or earlier, punctuality is a must! When conducting business in Japan you must hire an interpreter. There are many benefits to having an interpreter such as allowing yourself to be able to speak your native language and most importantly you avoid costly misunderstandings that can not only hurt your business but your reputation. "Language is one of the common issues most Americans encounter when doing business in Japan. Do not expect to have a business meeting in English. Although English is spoken in many countries, it is not the case in Japan. You will rely heavily on an interpreter" (Ostrowski,…

    • 7895 Words
    • 32 Pages
    Better Essays
  • Good Essays

    Business Etiquette

    • 990 Words
    • 4 Pages

    The Lottery story takes place just after the World War II in June of 1948 in New York. It takes place in the village and this can be supported when we are told that there were only about three hundred people in the village (Para 1) Likewise the destructors takes place just a few years after the world War II in London. We see this when the story tells as, “The gang used to meet every morning in an impromptu car park, the site of the last bomb of the first blitz.” (Para3) In both stories, there setting influences the characters. In the Lottery, the practice has been there for around seventy-seven-years (Para 11) we also see piles of stones in the vicinity which symbolizes violence. In the Destructors, the place the story takes place influences the characters, as the site where they meet every day is the last place the bomb was dropped. This symbolizes destruction and incites violence in the characters.…

    • 990 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Etiquette is the conduct or procedure required by good breeding or prescribed by authority to be observed in social or official life.…

    • 1534 Words
    • 4 Pages
    Good Essays
  • Good Essays

    For instance, India is a diverse country encircling with many different cultures, languages, and religions. In India, people meets with handshake and most common greeting is known as namaste. During a business meeting, always greet the most senior person first. Business dress code for men are advised to wear lightweight suit and ties are not required. Women are advised to wear a trouser suit or salwar kameez.…

    • 502 Words
    • 3 Pages
    Good Essays
  • Better Essays

    Within business etiquette, there lie many know how’s, why’s and what for’s. Business etiquette consists of mannerisms and ways of doing business appropriately. Without a standard of etiquette which is acceptable by all cultures and all peoples, business etiquette would become chaotic. Every group, language, and person would define their own ways, which if you are not happy with, too bad. Of course,etiquette varies slightly from one country and culture to another, but these variations are minor and if studied at a slightest bit would be easy to remember for future references. If asked, “What is business etiquette?” Most people would respond with something like this, “how to eat right, how to sit right, how to talk right, and how to dress right.” This is correct to a certain extent but business etiquette requires a little more performance from an individual practicing it. If one truly wants to understand why and how etiquette is conducted, they must simply take a little more…

    • 3495 Words
    • 14 Pages
    Better Essays
  • Powerful Essays

    In face to face meetings business etiquette is important. Although, the Japanese are aware of Western culture in a business setting, it is important for very important that Americans in the situation understand what is proper business etiquette. In the United States, businesspeople greet each other with a firm handshake and also making sure that throughout the meeting eye contact is made. However, in Japan it is more traditional to bow than to shake hands as a sign of respect.…

    • 6620 Words
    • 27 Pages
    Powerful Essays
  • Powerful Essays

    Professional Image Analysis

    • 2892 Words
    • 12 Pages

    It is expected that those persons whom work in the corporate world should uphold to the use of professional business etiquette. Professional business etiquette could apply to the way we look and speak publicly. Webster defines the term professional as" exhibiting a courteous, conscientious, and generally businesslike manner in the workplace". However, this definition implies a very generic perspective of the terms relevance as it applies to how we dress and how we speak. It is important in the corporate world, we maintain a professional image and that we speak professionally whether it…

    • 2892 Words
    • 12 Pages
    Powerful Essays
  • Better Essays

    Since good manners creates good relationships and good relationship creates good business, Therefore in every organization employees should be updated with proper office comportment it has also been observed that communications and relationships are keystones of business and etiquette, both are crucial not only to social acceptance, but also to effective, successful…

    • 1628 Words
    • 7 Pages
    Better Essays
  • Satisfactory Essays

    Professional Dress

    • 333 Words
    • 2 Pages

    There are many different types of business dress. For example, it would be appropriate for someone who works at Spencer's to wear dark t-shirts and baggy pants. Although a lawyer should wear a suit and tie, dress pants and the whole deal. Someone who works at McDonalds though has to wear certain clothes for work.…

    • 333 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    We would like to have the two-hour seminar on June 1, 2013. It will be in conference room B201 at 9:30 a.m. with a 15-minute break where light refreshments will be available. The topic covering ways to help prevent, cope and report such harassments. The Hospitals twenty office supervisors will attend it. Would you please send me a list of any resources and/or supplies the trainer and/or supervisors may need.…

    • 261 Words
    • 2 Pages
    Satisfactory Essays

Related Topics