This report was prepared to advise Lynda Kelly on how to manage her businesses Tree House Child Care Centres. This report explains defines Planning, Organising, Leading and Controlling (POLC) can be used to manage the business, outlines the ethical and social responsibilities of the business and analyses some of the future prospects of Tree House Child Care.
POLC
The main role of management is to coordinate the business functions(Operations, Employment Relations, Marketing and Accounting and finance). These main roles can be grouped into 4 main groups; Planning, Organising, Leading and Controlling. These are known as POLC. The business functions mainly focus on there own tasks but must always work together and POLC is what connects the business functions.
Planning is concerned with determining the goals of a business. Tree House should establish its goals so you know what you want to achieve. If your business knows where it wants to be, then it will make it simpler to plan the steps to get there. There are three keys to a business succeeding, these include:
Establishing strategic goals
Establishing a number of strategies to achieve these goals
Establishing evaluation procedures and setting standards in order to measure if these goals have been achieved and investigating if the strategies did or did not work.
Planning occurs at three main levels, strategic, tactical and operational.
Strategic Planning is the development of a long term overall plan of action outlining the future direction of the business as a whole and showing the strategy that will be followed to achieve the set goals. In order to do this management needs to be able to predict developments that are external to the business that you will have little to no control over. This may include events such as rising inflation which may lead to decreased enrolments in your child care centres as some families may not be able to afford it or if
Bibliography: The Sydney Morning Herald, Annie Lawson, 8/4/08, Big plans for little people Preliminary Business studies, Marianne Hickey, Tony Nader, Tim Williams, published 2005 by Cambridge university press.