Employees are the most beneficial assets that a business can have. Without staff a business, essentially, would be unable to operate. Therefore it is of vital importance to maintain a highly efficient relationship between employers and employees. This is carried out through Employment Relations.
Effective and efficient employment relations in a specific organisation should be shown through; good work performance, job satisfaction amongst employees, low levels of absenteeism and low levels of staff turnover. As these goals are met so will the level of effectiveness of a business’ employment relations be determined.
Coca-Cola Amatil independently manufactures own soft drinks, it is the principal Coca-Cola licensee in Australia. Coca-Cola Amatil relies heavily in their employment relations expertise. They aim to ensure satisfaction in the work place for both employee and employer. They do this by putting into several practices to ensure the success of the business; effective communications, a rewards system, flexible working conditions, legal compliances and efficient conflict resolution.
Outline the importance of communication:
It is of vital importance to uphold constant communications within a large company if it is hoping to attain successful employment relations. Communication serves a wide range of purposes; problem solving, instruction, supportive explaining and so forth. As today consists generally of flatter organisations managers tend to be keen in providing employees with information on the business’ goals and aims with the hope of gaining information and ideas from some of the employees. Verbal uses of communications include questioning, feedback and presentations, whereas non-verbal communication includes emails, reports and newsletters. Without a successful use of communications within a company and between staff, the company runs the risk of misunderstandings and rumours or gossip spreading
Bibliography: * Business Studies HSC Course Second Edition, 2004, Leading Edge Education * Coca-Cola Amatil, Compliance & Social Responsibility Committee Charter, October 2006, retrieved 12 April, from http://www.ccamatil.com/files/1/Compliance%20and%20Social%20Responsibility%20Committee%20Charter.pdf * Erini Kontrafouris, 2010, Coca-Cola Amatil – Caring For Our People, retrieved 23 April 2010, from http://www.ccamatil.com/caring.asp * Owens, D, Hayek, T, Huxtable, V 2009, Macmillian HSC Business Studies, VCTA, Sydney. * Robin Throckmotron, 2009, Legal Compliance, retrieved 12 April 2010, from http://www.strategichrinc.com/legal-compliance.htm